Tune in for a discussion about data and the legal industry in this 25-minute podcast brought to you by the 2020 Influential Women in Legal Tech list honorees.
María Jesús González-Espejo moderates a discussion around how client behavior has changed during the COVID-19 pandemic. The featured guests are Alice Namuli Blazevic, Partner at Katende, Ssempebwa & Company Advocates and Co-Founder of The Legal Innovation Hub; and Jackie Nagtegaal, Futurist & Managing Director, Law for All.
They chatted about client buying behaviors (1:51), the criteria clients they're using to chose lawyers (9:20), how you build virtual chemistry with clients (12:40), the client journey and service touch points (15:43), and more!
Learn more about the ILTA 2020 Influential Women in Legal Tech List honorees here.
Listen to the other episodes here:
Data, Data, Data...Where Do You Start?
The Rise of Legal Operations in Law Firms
Integrating Legal Services into Attorney Workflows Session #2: Incorporating Outside Legal Services
Understanding Information Governance: What it is and Why is it So Important
Change Management In a Virtual World
Decision Making Based On Data: Answer to All Problems? Part I: Organizational Decision Making Based on Data (Maggie Miller)
ILTA White Paper, Corporate: Steve Rudnick
ILTA White Papers: Corporate, Gina Taranto
Spring 2022, Peer to Peer, Prachi Soni and Women Who Lead #4
Spring 2022: Peer to Peer CEO Podcast
Bleeding Edge, Season 2, Episode 5: Ben Alaire
Security, Privacy and Compliance Tools in M365
What Does the Future Hold? Do Distributed Law Firms Offer the Law Firm Model of the Future?
What Can We Learn from the US Army’s KM and Innovation Programs?
Can You Replace Traditional Privilege Review?
Integrating Tools in Attorney Workflows
Showing Bus Ops Some Love: How Process Improvement in Your Business Operations Can Give You the Boost You Need to Engage with Legal
How Did the Rise of Legal Operations Affect Law Firm KM?
Making Data Governance Digestible
How to Become a Great Mentor in a Remote Working Environment: Mentor/Mentee Edition
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