Tune in for a discussion about data and the legal industry in this 25-minute podcast brought to you by the 2020 Influential Women in Legal Tech list honorees.
María Jesús González-Espejo moderates a discussion around how client behavior has changed during the COVID-19 pandemic. The featured guests are Alice Namuli Blazevic, Partner at Katende, Ssempebwa & Company Advocates and Co-Founder of The Legal Innovation Hub; and Jackie Nagtegaal, Futurist & Managing Director, Law for All.
They chatted about client buying behaviors (1:51), the criteria clients they're using to chose lawyers (9:20), how you build virtual chemistry with clients (12:40), the client journey and service touch points (15:43), and more!
Learn more about the ILTA 2020 Influential Women in Legal Tech List honorees here.
Listen to the other episodes here:
How to Become a Great Mentor in a Remote Working Environment: Mentor Edition
Women Who Lead: Carmin Ballou
CEO Conversations: Winter 2021 Peer to Peer
Equitable Conversations: Episode #1 Alexis Roberston
The Art and Craft of Building an Effective Business Case - Getting Started
Sentiment Analysis - How Are You Using It?
Fresh Voices of Legal Tech (Europe) - Episode 6: Nicola Graham
How to Move from White-Glove Service to Self-Service
What are Firms Doing for Retraining/Upskilling to Accelerate Digital Transformation?
Innovation with Impact in the Field of Drafting Automation
Microsoft Defender for Cloud Apps is the Next Wave in Securing the Cloud
Beyond Zoom and Microsoft Teams: Have Virtual Hearings Altered the Fabric of Dispute Resolution?
Enterprise IT Support at Home
eDiscovery and the Small Law Firm
How to Best Protect Yourself Against Rising Phishing and Smishing Tactics
Collaborating with Co-Counsel: How Can You Optimize Collaboration Between Co-Counsel in a Litigation Context?
Future of Work Practices: How to Maximize Online Collaboration and Virtual Working
How to Deal With ROI Conversations When Vetting Legal Technology
Common Security Worst Practices
Bridging the Divide: What to Do When Joining a Legal Department as a Young Professional: Part 2
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