Paul Feikema is the Senior Change Consultant at Pioneer Management Consulting. He is a pro sci certified change management professional. He is also part of the team that was in the book “Big Change at Best Buy Working Through Hyper Growth to Sustain Excellence.” He sits down with host Eugene Signorini to talk about frontline employees and how Best Buy rose to the giant it is today.
Takeaways
Quote of the show
27:14 “The more we have the capabilities in major projects that are driving change in an organization to teach change leadership skills and continue to model and transfer those across the organization. Your organization is going to come out of that stronger.”
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