With only 5% of businesses giving 5-Star rated service, it's no wonder a lot of us are searching, "What is Customer Experience?"
🛎 In this episodeBest-selling author and Customer Experience Master, John D Hanson will talk about uncovering the 7 types of customers any business gets. We talk about how to engage them and how to keep them.
Connect with JohnJohn@7waysmenu.com
LI:  https://www.linkedin.com/in/john-d-ha...​
FB: https://www.facebook.com/John7WaysMenu​
IN: john_d_hanson
His book, WOW Your Customer! 7 Ways to World-Class Service can be found here: https://www.amazon.com/dp/1719450838/ref=sr_1_1?s=books&ie=UTF8&qid=1531280733&sr=1-1&keywords=WOW+Your+Customers
----more----
About Your Host, Marc HaineNeed to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.
Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher
Author, Speaker, Facilitator and Coach, Marc Haine, will help your teams ignite their passions. Working with him, you'll be able to support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistency of customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Dare to be the exception™
Connect with Marc+1 (780) 729-4932Â
🗓️ https://meetwith.marchaine.com
Leading Teens to Success with Marc Haine
How to Manage Constant Change with David Gouthro
How to Have Those DIfficult Conversations with Mike Garska
How to Create Employee Engagement with Lorne Kelton
Tools, Tips and Techniques to Leverage the Talent You Have in your Midst with Susan Heaton-Wright
How to Tell Your Brand Story with Roger Grant
How to Truly Understand How Your Customers Experience Your Business with Claire Boscq-Scott
How to Hire and Leverage the Power of a Business Coach with Jean Howard
Strategies to Conquer the ”SALESY” Mindset with Shawna Quigley
How to Manage Failure with CĂ©line Williams
How to Solve the Productivity Crisis with 3 Simple Life Hacks with Tammy Johnston
How to Make Time for What’s Important with Diane Rolston
Leadership is a Choice with Dr. Catherine Rymsha
Leveraging Employee Benefits to Build retention and Engagement with Mitchell Preuss
Surviving to Thriving in the Workplace with Steve Foran
The Power and Purpose of the Pivot with Barbara McKenzie
Imagine if Ideas Were Sparked with the Power of Yes And... with Chris Nielson
Managing Your Team’s On-Shift Performance with Carolyn Schur
The 6 Steps You Can Take to Become a More Effective Leaders with Marc Haine
Join Podbean Ads Marketplace and connect with engaged listeners.
Advertise Today
Create your
podcast in
minutes
It is Free
The Commercial Edge: Unleash the Power of People
The emPOWERed Half Hour
U.S Property Podcast
Aligned Money Show
Gorse Culture PODcast : The H.R. Detective Agency!
The Ramsey Show
Planet Money