Marcia talks with Customer Success Expert Majid Abai about how to improve your customer retention and their lifetime spending with you by focusing on creating experiences of value that make them refer you and purchase again.
Majid has tools to improve your customer service on his website @ www.ConceptsRise.com and he is offering a consultation call to support you. =================
Join Marcia on her FREE webclass "How To Make Your Business Sale-Worthy....Even If You Aren’t Thinking of Selling It Yet on Wednesday at 6 pm PT. Register @ www.exitwithaplan.com
Please subscribe & ring the bell for reminders about next week's show. =================
About Marcia: She is a business growth strategist helping service-based professionals to strengthen their business so that it is worth selling someday. She works closely with her clients to turn their business into an attractive & profitable business asset they can enjoy until they decide to stop. She helps them get a return on their business investment. Marcia is the CEO of Trajectory Consulting & can be found at www.TrajectoryBiz.com
Curious? Book a complimentary call. (949) 229-2112
Want to connect? Go to www.HeyMarcia.com
EP158 Mid-Year Review - Julie DeLucca-Collins
EP157 Adding eCommerce To Every Business - Matt Edmundson
EP156 Stop Hiding & Start Asking - Jacqueline Hawk
EP155 Tax Credit Planning - Yuko Tsuchida
EP154 Grow vs Scale - Leslie Hassler
EP153 Business Research - Sean Campbell
EP152 Growing With Referrals - Stacey Brown Randall
EP151 Owner Bottleneck - Anne Hill
EP150 Free Traffic Using SEO - Brandon Leibowitz
EP149 Scaling With Innovation - Lewis Schiff
EP148 Pausing For Growth - Meredith Vaish
EP147 Business In The Metaverse -Kate Hancock
EP146 Scaling Sales - Steve Johnson
EP145 Transition Planning - Laurie Barkman
EP144 The User Experience - Bob Berry
EP143 Aligning The Dots For Growth - Philippe Bouissou
EP142 The Science of a Marketing Plan.Nikki Nash
EP141 Your Profitable Numbers - Melissa Houston
EP140 Managing Business Debt - Jen Lee
EP139 Money Mastery - Susan Glusica
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