Today's guest is a retired military pilot of 20 years turned change management professional - Sean McCarthy, Director, Change Management Lead at Takeda.
Sean has realized that there are so many parallels between the change that happens in the military world versus the civilian world and thinks there is much more we can do to help the deskless workforce adopt the changes.
Quote: "You can have the best technology in the world. If you can't use it as a community, as a business, let's face it, the military and that team together are using that technology to not just use it as one person, it's the whole community that's using it together to leverage and make everyone better. So, if you've got a frontline worker who's using the best technology but doesn't get how it's connected and everything else, then they're lost. They're not adding any additional value."
Here are a few key takeaways from the episode:
➖ Ask yourself: how can I use these technologies to be more productive, not just to gather more data?
➖ Usage is just getting people to log in, but adoption is actually integrating it into their workflows
➖ User Acceptance Testing is so valuable
➖ Understanding the gap between success and failure
LinkedIn: https://www.linkedin.com/in/sean-mccarthy-9515b53b/
Company Website: https://www.takeda.com/
Here's other ways you can listen:
Amazon Music - https://music.amazon.com/podcasts/2f4ecd92-6468-4769-b0bf-254e236510b7/FRONTLINE-INNOVATORS
Apple Podcast - https://podcasts.apple.com/us/podcast/frontline-innovators/id1572329402
Spotify - https://open.spotify.com/show/29m3wnK8pbFjdSvJ9wjmyS
Stitcher - https://www.stitcher.com/show/frontline-innovators
Google Play - https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZnJvbnRsaW5laW5ub3ZhdG9ycy5jb20vZmVlZC54bWw
Youtube - https://youtu.be/IJdSRmWM11w
Find more episodes of Frontline Innovators at https://www.frontlineinnovators.com
Attracting And Retaining The Frontline - Episode #125 - Justin Eubanks
Choosing The Right Device To Train Your Frontline - Episode #124 - Jerry Ryan
Supporting Your Technology Ambassadors - Episode #123 - Don Jacobson
Co-Creating Change With The Frontline - Episode #122 - Julie Whitten
Articulating The Right Problem With Your Frontline - Episode #121 - Nea Christensen
Sustainable Change For The Frontline - Episode #120 - Bill Padula
Innovating Cybersecurity With The Frontline In Mind - Episode #119 - Ally Dykes
Sustainable Change for the Frontline - Episode #118 - Jennifer Martindale & Stacy Gibbons
Your Frontline Is The Most Important Asset Part 2 - Episode #116 - Gary Brown
Your Frontline Is The Most Important Asset Part 1 - Episode #115 - Gary Brown
Using A Human Perspective To Ensure Tech Adoption - Episode #113 - Kayla Thorpe
Consistency With The Frontline - Episode #112 - Dave Rozelle
Supporting The Frontline Generationally - Episode #111 - Gail Norris
The Impact of Shortages In The Workforce - Episode #110 - Steve Mason
Frontline Communication Is Not One Size Fits All - Episode #109 - Cori Chang
The Intersection of Tech & Constraining Workforces - Episode #108 - Gyner Ozgul
In Their Shoes - Episode #107 - Carl Hefele
Understanding The Kinesthetic Learner - Episode #106 - Marie Elliston
Keeping Frontline Technology Grounded - Episode #105 - Andrew Lorraine
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