"Listening without solving... Is really important, because the tendency for a lot of people is when somebody comes to you with an issue, the immediate response is to try and find a solution to the problem when in fact that may not be what you need."
Gordon Simpson, SVP Human Resources, DHL Global Forwarding
We're Only Human -- Episode 117
Work is changing. We all know it. We've seen it. Hiring is more difficult than ever, and predictions are that it will get harder. Retaining talent is critical. Development is essential.
It's easy to feel like it's a problem that nobody can solve, but in today's conversation, Ben talks with Gordon Simpson of DHL Global Forwarding about how the firm is serving its workforce by putting them first. From shifting to bring PPE into the country during COVID to health concerns with return to work, DHL is adapting to meet the challenges its people face and supporting them at the same time.
Connect with Gordon on LinkedIn: https://www.linkedin.com/in/gordon-simpson-5731736/
See episode archives and learn more about the show: http://lhra.io/podcast
34: How to Benchmark Your Use of HR Tech with Other Firms
33: How to Measure Your Success in an HR Career
32: 3 Stories that Highlight the Impact of AI on Human Resources
31: CIO Shares How HR Can Build Better Relationships with IT
We're Only Human 30: Should HR Ditch the Annual Engagement Survey?
We're Only Human 29: Go Old School to Improve Your Technical Recruiting
We're Only Human 28-4 Millennial Myths and a Very Hard Truth
We're Only Human 27: Learning Measurement and Business Impact with Kevin M Yates of McDonald's
We're Only Human 26: How to Make the Most of Your Next HR Conference
We're Only Human 25: How to Forecast Hiring Needs and Lead a Recruiting Team
We're Only Human 24: Learn How The Best Team Wins
We're Only Human 23: New Research on Addressing the Skills Gap in the Workplace
We're Only Human 22: Using Referrals and Purpose: How AlliedUniversal Hires 90,000 Workers a Year
We're Only Human 21: HR Tech Vendor Demo Makeovers with George LaRocque
We're Only Human 20: Growing a Company With Your Heart
We're Only Human 19 - Lessons on Culture & Engagement from the Trucking Industry
We're Only Human 18 - How to Become a Chief Operating Trouble Maker in HR
We're Only Human 17 - How to Build a Performance Management Approach That Works
We're Only Human 16 - The Neuroscience of Learning Content
We're Only Human 15 - HR Compliance vs. Being a Great Employer
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