Eisha Armstrong is a company founder, digital transformation consultant and author of "Productize" and new book "Fearless". This new book goes deep on the cultural underpinnings of productisation, and how company leader can align their teams and quell their own fears.
Episode highlights: 1. Many leaders are afraid of productisation...Leaders want the benefits of productisation, but are afraid to jump in because of the investment required, and whether the bets are going to pay off.
2. ... But their employees are afraid tooEmployees are afraid that they are going to lose their jobs, that their skills and knowledge will become less valuable, or that the client they have invested time in will reject the new model.
3. It's important to sell the vision and the "why" behind productisationIt's no surprise that products need a vision, but it's even more important to explain the "why" of productisation, and to connect an aspirational vision to the hard business metrics and KPIs that resonate with a service-mindset organisation.
4. The hallmarks of a successful services firm can kill a product-friendly cultureEisha talks about the four horsemen of product-friendly culture: Knowing, Perfectionism, Scarcity Mindset and Individual Heroics. Productisation changes the game and these traits can sink productisation efforts. The company needs to shift mindset and probably needs to bring in new expertise.
5. Product leaders in service-mindset organisations have to be differentProduct leaders in transforming organisations are not the same as product leaders in tech-first product organisations. Technical chops are secondary, and they need to have much better stakeholder management and communication skills to succeed. They need to ensure there is no tissue rejection by an organisation that just doesn't understand.
Buy "Fearless""Transforming a B2B services business model to a more scalable, profitable, productized company can have many points of failure - but the biggest and most underserved is the cultural transformation required to support successful productization. The encore book from Eisha Armstrong and her team at Vecteris, Fearless tackles this frequent point of failure and dives deep on the change management required to build a Product-Friendly Culture."
Check it out on Amazon. You can also check out the book website
Buy "Productize""More and more traditional professional services firms are turning to "productization" as a strategy to grow, improve valuations, and to fend off new digital-first competitors. However, many of them will fail and waste a lot of money in the process. Productize first outlines the "Seven Deadly Productization Mistakes" made when pursuing a product strategy, then provides the blueprint for overcoming each of these missteps. It is designed to be a practical playbook for any leader of a professional services business who wants to successfully accelerate growth."
Check it out on Amazon. You can also check out the book website
Contact EishaYou can catch up with Eisha on LinkedIn.
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Survive the Feature Factory by Applying Product Thinking to Product Thinking (with John Cutler, Product Evangelist & Coach @ Amplitude)
Data-Informed Decision Making and the Three Cs of Product Management (with Roger Snyder, VP of Products & Services @ 280 Group)
The Role of Product Management on Truly Agile Development Teams (with Allen Holub, Software Architect, Consultant & Outspoken Twitter Agilist)
Banishing Cynicism and Empowering Yourself as a Product Leader (with Claire Vo, CPO @ Color & Impending TikTok Influencer)
From Product Leadership to CEO and Saving the World from Stupid Smart Stuff (with Yana Welinder, CEO & Co-Founder @ Kraftful)
Closing the Gender Pay Gap and Hiring Diverse Product Teams (with Chris Mason, Co-Founder @ Intelligent People)
Treating Your Career as a Product and Landing that Next Big Job (with Sarah Doody, founder @ Career Strategy Lab)
Measurably Improving Managers to Help People do Great Work... and be Totally Psyched Doing It (with Russ Laraway, author ”When They Win, You Win”)
Getting Customers to LOVE your Product with Great Product Marketing (with Martina Lauchengco, author ”Loved”)
Build Products Businesses Want with the Lean B2B Pyramid (with Étienne Garbugli, Author ”Lean B2B”, ”Find your Market” and ”Solving Product”)
Coming Out as Transgender at Work and How We Can All Be Better Allies (with Saielle DaSilva, Director of User Experience @ Cazoo)
Your Product is a Joke - How to use Improv Comedy Principles in Product Management (with Amogh Sarda, Co-founder @ Eesel)
Diving into the Deep End as a Woman in Product (with Darby Maloney, Product Manager @ Divvy & Occasional Swimming Pool User)
Mapping your Way to B2B Product Success (with Daniel Elizalde, author ”The B2B Innovator’s Map”)
Betting on the Value of Product Design at the Organisational Poker Table (with Andy Budd, Executive & Design Leadership Coach & Founder @ Clearleft)
Solving the Innovator’s Dilemma with Compassion Driven Innovation (with Nicole Reineke, VP Innovation @ Iron Mountain & Co-Author ”Compassion Driven Innovation”)
Moving Beyond Survival and Paying Off Your Vision Debt (with Radhika Dutt, author ”Radical Product Thinking”)
Inside the Mind the Product Acquisition - Why Now & What’s Next? (with James Mayes, Evangelist @ Pendo & Co-Founder @ Mind the Product)
Developer Relations & Product Management - Friends or Foes? (with Tessa Kriesel, Head of Platform DevRel @ Snap & Wesley Faulkner, Head of Community @ SingleStore)
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