What is cognitive behavioral therapy… and what on earth does it have to do with sales leadership? In this episode of Sales Lead Dog, host Christ Smith talks with Jeff Shore of Jeff Shore Sales Training about how he uses this powerful psychological technique to help salespeople work through discomfort before they ever speak to a potential customer.
Cognitive behavioral therapy, or CBT, is a technique where you train the mind through practice and repetition to overcome uncomfortable feelings. It’s often used to treat addiction -- but Jeff uses it to treat our collective addiction to discomfort. As Jeff says, “The destination called mastery is on a road called repetition, and there are no shortcuts to that.” As painful as it can be to spend time practicing and working through discomfort before you ever hit the sales floor, when you build that mind and muscle memory, you are setting yourself up for success.
From looking at CRM like an airplane pilot to trying to make everything just a little bit easier, this episode is chock full of practical, easy to implement techniques that will transform your sales experience, whether you are a sales leader, entrepreneur, or just starting out in the industry.
Quotes
Links:
https://jeffshore.com/
https://jeffshore.com/blog
https://www.linkedin.com/company/shore-consulting-inc/ https://www.linkedin.com/in/jeffshore/
https://www.amazon.com/Follow-Close-Sale-Effective-Follow-Up/dp/1260462668/ref=sr_1_1?dchild=1&keywords=jeff+shore&qid=1610578949&s=books&sr=1-1 (Follow Up and Close the Sale)
Empellor CRM Website
https://www.empellorcrm.com
Empellor CRM LinkedIn
https://www.linkedin.com/company/empellorcrm
Podcast production and show notes provided by FIRESIDE Marketing
https://meetfireside.com/podcast-production-service/
Alex Hoffer, Hoffer Plastics Corporation
Bob Paradiso, Listen Closely. Solve Problems.
Ryan Avery, Confidence, Connection and Clarity
Doug Vail, The Customer Defines Your Value Prop
David Meerman Scott, Create a Tribe of Fans
"Rev" Ciancio, Love Thy Marketing Manager
Skip Miller, Sales Is A Give and Get
Chris Palmisano, Sales Training Does Not End After 30 Days
Andrew Ettinger, Be A Passionate Student
Chris Emme, The Sales Power of Social Media
Kevin Armstrong, Time Management is Crucial
Jacob Cynamon-Murphy, Why Use LinkedIn Sales Navigator?
Michelle Accardi, Lead With Empathy
Jake Green - Mentoring Is Sales Leadership
Phillip Gerard - Focus On People, Not Features
John Lund - Coaching Your Team To Greatness
Scott Vince - VP of Sales and Marketing of Capricorn Diversified Systems
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