On this episode of Frontline Innovators, Michelle Pacilli, the Change Adoption Manager at Echo Global Logistics, joins host Justin Lake to talk about the biggest challenges facing frontline workers today and how a sense of community amongst deskless workers and management can help those on the frontline get through issues they are facing.
Takeaways
Quote of the Show:
1:34 “The silver lining of everything that's happened over the last two years is that we've developed a community in a sense, in any aspect, whether that be at work or at home frontline workers.
We've developed this sense of 'got to get through this together and what are you doing to help you get through this?’ And so it's very interesting.”
Links
Ways to Tune In:
Learning Better, Faster, and More Efficiently - Frontline Innovators - Episode # 083
Ordering Up Invention - Frontline Innovators - Episode # 082
Empowering Knowledge Workers - Frontline Innovators - Episode # 081
Continuity of Change - Frontline Innovators - Episode # 080
Learning and Developing - Frontline Innovators - Episode # 079
Keep It Simple - Frontline Innovators - Episode # 078
Knowledge Workers - Frontline Innovators - Episode # 077
Proper Prioritization - Frontline Innovators - Episode # 076
The Root of Change - Frontline Innovators - Episode #075
The Lens of Empathy - Frontline Innovators - Episode # 074
The Change Network - Frontline Innovators - Episode # 073
A Social License to Operate - Frontline Innovators - Episode # 072
Having Empathy - Frontline Innovators - Episode # 071
Essential Workers - Frontline Innovators - Episode # 070
The Digital Age - Frontline Innovators - Episode # 069
Bearing the Weight of Change - Frontline Innovators - Episode # 068
Layering the Learning - Frontline Innovators - Episode # 067
Funneling Information - Frontline Innovators - Episode # 066
A Culture of Trust and Credibility - Frontline Innovators - Episode # 065
Customer Focused - Frontline Innovators - Episode # 064
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