We are trying a little something different this week. I just so happened to bring my new Zoom H6 recorder on our New York vacation this past fall to visit my Sister. And yes my wife was thrilled I did that, I must add. Of course I wanted to play around with it, and understand how it all worked. Little did I know that during the trip, we would have a unique experience at a chocolate shop.
At the time, I was buried in the Disney Institute book, Be Our Guest. It's a book that's dedicated to the art of delivering an awesome customer experience. I wanted some ideas on how I could improve our processes at our gym. I think that this is why this moment stood out to me.
How can we make things easier for our clients, instead of more complex. How can we help more?
I hope you enjoy this episode, as much as I had making it.
Also, thanks again Heather.
Keith
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51. Pete Bommarito Mentors and Consistent Growth
50. Caron Adderley Upgrading Your Goal Setting Process
49. Mike Bledsoe on Ownership, Responsibility and Results
48. Keith and Brandon Share Updates On Opening Back Up Their Practice
47. Josh Hash on Building an Online Wellness Practice
46. Matt Wenning on Consistency and Evolving
45. Kika Mela on Building the Ki-Ro Core Harness While Running a Performance Body Work Practice
44. Stan Efferding: Simplicity, Energy and Connection
43. Mark England: Language, Stories and Understanding
42. Gregory Gordon: The Shut Down & Connecting With Clients
41. Luke Bongiorno PT, NOI Instructor: on Change
40. Jennifer Schwartz: Taking Action During Uncertainty
39. Alexandra Modell Covid-19 and Shifts in Practice
38. Adrian Choo: Awareness, Pivoting, and Taking Action
37. Stacy and Brian Talk Partnership and Practice
36. Greg Roskopf - Muscle Activation Techniques
35. Erin and Ryan Business and Marriage
34. Meg Clarke: Getting Found On The Internet
33. Perry Wirth On Being A Business Owner, An Employee, and Personal Growth
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