Tell Me Something Good About Retail
Business
Bob Phibbs interviewed Mark Kilens, VP of Content and Community at Drift. Mark talked about his early days working at a college bookstore, how to connect future customers to you in realtime, and how to have more conversations through your website.
Danielle Ewert on Attaining Transparency with POS [Episode 404]
Lauren McGuire on How We Experience Sound in Retail [Episode 403]
Carol Leaman on How Playing Games Leads to Better Employee Learning [Episode 402]
Michael Zakkour on New Models for Consumption and Retail [Episode 401]
Paco Underhill on the Science of Age When it Comes to Retail [Episode 316]
Joe and John Gaither on Differentiating Your Product [Episode 315]
Alex Shuford on How to Manage Expectations When it Comes to Customer Service [Episode 314]
Emmanuel Probst on How to Succeed in a Saturated Market [Episode 313]
Melissa Agnes on Managing Crisis in the Digital Age [Episode 312]
Rick West on Eliminating Shopper Recall [Episode 311]
Tom Shay on How to Compete with Big Box Stores [Episode 310]
Ashley Merrill onThe Right Way to Capitalize on Consumer Trend In Retail [Episode 309]
Bob Phibbs on What a Retailer Really Needs to do to Compete with Online Retailers [Episode 308]
Greg Goodwin on How To Ensure Your Retail Brand Responds To Change Effectively [Episode 307]
Andy Heck on the Key to Selling Diverse Product Lines [Episode 306]
Heidi Owen West on Understanding Your Store’s Purpose [Episode 305]
Dax Dasilva on Why You Must Work with Others to See the Change You Want [Episode 304]
Bill Jackson on 3 Takeaways for Your Specialty Retail Brand [Episode 303]
Jordan and Glenn Edwards On Being Entrepreneurial In Retail [Episode 302]
Neil Saunders on The Three Challenges Every Retailer Faces [Episode 301]
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