Mark Graban & Jamie Flinchbaugh
Alternative title: “I’ll have a half-caff no-whip soy-milk chestnut praline latte… to-go”
Episode page with video and links
In Episode 37, we wish everyone a Merry Christmas and Happy Holidays with some new (to us) holiday cocktails.
Mark tries the Bourbon Flip, and Jamie makes a Hot Buttered Bourbon. Neither will likely be in our regular rotation of cocktails, but they suit the “spirit” of the holiday season and might be a nice treat to make for guests.
Your hosts explore the possible reinvention of Starbucks, which began with the return of CEO Howard Schultz. The stores have faced numerous pressures…increasing volume, increasing complexity, and growing barista dissatisfaction. Can these challenges be overcome by lean applied at the store level, or are more structural changes and innovations needed to get the job done? We explore a recent Wall Street Journal article about Starbucks' transformation and walk back to the beginnings of their lean journey over 10 years ago. Some of the problem statements examined: SKU proliferation, new blenders, and store layouts. We may start seeing a brand new layout for Starbucks stores, although the promised improves do not appear to be imminent.
The hosts finish by exploring gift giving in the whiskey, and wine, genre, including a book recommendation from Mark on the history of the prohibition era in the US.
Links From the Show:
Peaty Scotch, Working from Home, and Misunderstood Lean Phrases with Jim Benson
Homemade Whiskey Cream and Vaccination (Not to be Mixed Up)
Finishing 2020 with Kentucky Bourbon, Eggnog, and Kata Talk
Catching Up with Honsha Friends Over Whisky, Sake, and an Old Fashioned
Highland Park Scotch, What is the Point of Lean During a Rare Pandemic?
Live from the Colorado Lean Network Summit, Affordable Whiskeys
Mark Graban & Cliff Hazell: Amrut, Uncle Nearest, and Some Tweets
Just the Two of Us (Mark Graban & Jamie Flinchbaugh), Islay Scotch & More
Show Firsts: 3 People, 2 Pours, 3 Keynotes
Relocating Coast to Coast, Making Cocktails, and Covid
Shelter-in-Place & Drink Local; Proper Handwashing Instructions
Coronavirus, Supply Chains, and Just-in-Time; Adding Water to Whiskey
Don’t Drink Pacific Northwest Whiskeys While Standing in Ohno’s Circle?
Canadian Whiskey, the Ups & Downs of Healthcare, and a CEO Thrown Under the Bus
Lean Goals, a King is Saved, and a 4-Day Work Week at Microsoft
The Grinch Stole our Tech, Holiday Whiskey, Lean in Japan, and Getting Ready for 2020
Affordable Bourbon, Halloween, Air Travel, Six Sigma, and Lean as a 2nd Job
Lean Gin! And ”Chummy Lean Chat” About PDCA; More Pet Peeves; The Funniest Thing...
The Current State of Lean; Sharing Whiskey Samples; Bringing Lean Home
Remembering Lee Iacocca, and Ross Perot; Speyside Scotch
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