"So there's a massive amount of insights coming from this. We measure things like net promoter score -- we have an average NPS of around 73, which as we all know is pretty great. And a big one for me is that 41% of people we actually go on to hire actually have used the platform once or more than once. That's a really big figure to show this is actually supporting employees to apply with us and attracting them to us and being successful in getting a role with us."
Lisa Brignall, Head of Talent Acquisition GB at Coca Cola Europacific Partners
We're Only Human -- Episode 155
One of the things every company struggles with is sharing a realistic preview of the job with candidates. Job applicants expect recruiters and hiring managers to smooth over the rough edges, and it's tough to have a transparent and honest conversation. But Lisa Brignall and the team at Coca Cola Europacific Partners have found a way to solve for this. They actually give candidates access to employee Insiders that are empowered to talk about the culture, work conditions, and other realities of employment.
In this episode of We're Only Human, Ben and Lisa talk about the program, how it's set up, and what results and impact it has already demonstrated in a relatively short time. If your company is hiring and wants to create a more open dialogue with candidates, this episode is for you.
Show NotesWe're Only Human 54: Forecasting The Future Jobs of HR and Recruiting
We're Only Human 53: How to Partner with Your Talent Analytics Team
We're Only Human 52: The Top 3 HR Tech Implementation Mistakes
We're Only Human 51: IBM #Think2019 with Special Guest Madeline Laurano
We're Only Human 50: Hitting a Milestone (Plus Special Guests)
We're Only Human 49: New Research On Diversity and Inclusion Technology
We're Only Human 48: How to Use Hackathons and Coworking to Engage Employees
We're Only Human 47: Using Mission-Focused Learning to Improve Learner Engagement
We're Only Human 46: New Methods for Educating the Future Leaders of HR
We're Only Human 45: How to Pursue a Culture of Learning Innovation
We're Only Human 44: 3 Ways to Incorporate Agility into Talent Management
We're Only Human 43: IBM Leaders Share How Algorithms and Bias Affect Us
We're Only Human 42: How to Prioritize Learning in the Business
We're Only Human 41: HR Leaders, Stop Treating the Symptom
We're Only Human 40: How Southwest Airlines Lives and Breathes Corporate Culture
We're Only Human 39: Ohio Living Serves 70,000 Clients Annually with Core Values
We're Only Human 38: How to Take Advantage of the Human Qualities of Work
We're Only Human 37: Taking a Different Approach to Safety Training
36: How to Run an HR Department of One
35: Can Storytelling Improve Your Credibility and Influence?
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