[113] Known as one of the most prestigious and talked about events in the hair & beauty industry for bringing salon owners and their teams together with the greatest minds in the world in business, customer service, marketing and management, the Salon Owners Summit recently left its home in Dublin for a first Roadshow stop in the United States.
Straight from the Dalcy at Aba in downtown Chicago, this week's episode gives you a taste of what it was like to be there on the day. On the agenda: discussions with your co-hosts Killian and Zoe, an interview with salon owner and speaker Stefanie Jackson, vox pops and a few more surprises!
Links:
Salon Owners Summit: The Roadshow
Book a free 15 to 30-minute consultation on The Salon Mentorship Hub
This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.
Tune in every Monday for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars or events you can join. Feel free to let us know who or what topic you'd like to hear on the show!
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Read the transcript, or click here to request a personalised quote from Phorest Salon Software.
Industry Announcements: The Phorest Client Experience Award & the #30Days2Grow Salon Challenge
Kristina Malone on Delivering Excellent Customer Service & Experience
May Monthly Round-up
Phil Jackson on Using Email Marketing in the Hair, Beauty & Spa Industry
Salon Marketing & Management: Loyalty Programs That Actually Add Value and Handling Layoff Rumours
Louis Grenier on the Art of Effective Marketing Focus
Graham Kent on Giving Back to the Community & Raising Money With Hair Shows
Alex Quinn & Aoife Kelly-Cooney on Their Experiences Working in a Salon for a Day
March Monthly Round-up
Salon Management: Client Data Protection & One-To-One Staff Meetings
Salon Marketing: Phorest Subscriber Mail & April Promo Ideas
Salon Marketing: Boosting Your Instagram’s Engagement Rate & Phorest’s New Ebook
Alex Quinn on the Latest Non-client Industry Event: The Salon Management Sessions
February Monthly Round-up
Michelle Bolger on the Ins & Outs of Online Defamation
Valerie Delforge on Managing Employees Dating in the Workplace
Barry Quinn on Tips for Building a Successful Loyalty Program
January Monthly Round-up
Helen Devenney on How Salon Meetings Impact Staff Motivation
Salon Marketing: The Importance of Monitoring Your Online Reputation
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