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The terms managed services and MSP have a particular meaning, both professionally through organizations like MSPAlliance, but also through the common usage. When those accepted terms begin to change to the point where they no longer have the same meaning, you can expect problems to occur.
Regardless of your definition of managed services (here is ours), take a listen to this episode and come to your own conclusions about what MSP and managed services means.
Highlights:
The role of the MSP has always been mission critical
Managed services has never historically been applied much outside of IT
Today's definition of managed services certainly does not mean much beyond IT
MSP Zone Reading Material: What Is A Managed Service Provider (MSP)? – Forbes Advisor
The MSP Channel Explained
What is a Managed Service Provider?
MSP Best Practices Series #3: The Service Catalog
When Cybersecurity Consultants Attack MSP Customers
An Interview with MSP Channel Veteran, Stephan Tallent
Saving Money with Managed Services
A Discussion Around Remote Work Productivity
The MSP Path Through a Recession
M&A Integration Advice for MSPs
An Interview with Fred Voccola, CEO of Kaseya
Are MSPs Facing a Recession
Preparing for a Ransomware Attack
The Role of Reactive IT
Managing Hybrid IT
A Tale of Two MSPs
MSP License Portability
Is Backup Dead
The Value of Data Assessments
Why do Break/Fix Companies struggle with effective Cyber Security
The Skills Gap and Managed Services
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