What happens when an electronic contract manufacturer follows their customer’s instructions to the detriment of the product? Product failures, blame, drama, and a really big lawsuit.
Mike Konrad reviews the trials and tribulations of a contract manufacturer and their customer. Assembly residue-related failures (ECM) contributed to product failures, product recalls, and, ultimately, a multi-million-dollar lawsuit.
Misguided “best practice” techniques only made matters worse. This podcast will discuss what factors contributed to the “perfect storm” of product failures. Factors that go as far back to original product designs, printed circuit board fabrication, storage and handling, assembly, testing, and coating. While mistakes were made all along the way, product failures could have been avoided with a few simple process changes, adding mere pennies to the cost of each assembly while saving hundreds of thousands of dollars in litigation.
Reliability Matters: Episode 30: A Conversation about Reflow Technology with David Heller
Reliability Matters Episode 28: A Conversation with IPC's Brook Sandy about IPC Apex Expo (Part 2)
Reliability Matters Episode 27: A Conversation with IPC's Brook Sandy about IPC Apex Expo (Part 1)
Reliability Matters: Episode 26 - Alun Morgan of Ventec
PCB Chat Episode 48: Dr. Puneet Gupta of UCLA
Reliability Matters: Episode 25: An Interview with Indium's Kay Parker
PCB Chat Episode 47: Hemant Shah of Cadence
Reliability Matters Episode 24: Teradyne's Mark Levin and Jon Bodin
Reliability Matters Episode 23 - A Conversation about Testing Circuit Assemblies with Datest's Robert Boguski
The Screw-Ups, Episode 4: Solder Wetting
PCB Chat Episode 46: Jeroen Leinders and Chris Hambleton of Zuken
Reliability Matters Episode 22 - A Conversation about Adhesion Testing with BTG Lab's Elizabeth Kidd
PCB Chat Episode 45: Greg Papandrew of Better Board Buying
PCB Chat Episode 44: Jack Herring of Jiva Materials
Reliability Matters Episode 21- A Conversation with Manuel Schöllig - There's More to Clean than Just Assemblies
PCB Chat Episode 43: Mike Creeden of Insulectro
Reliability Matters: Episode 20- A Conversation with Conformal Coating Expert Phil Kinner
Reliability Matters: Episode 19 - A Conversation about Display Technologies and Reliability-Improving Production Methods
PCB Chat Episode 42: Wally Rhines of Mentor on the Q1 EDA Data
PCB Chat Episode 41: Steve Pudles of Zentech
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