[185] When we talk about benchmarking, we talk about identifying opportunities for improvement within a business. On paper, that's simple enough... but what does that look like within the hair & beauty industry?
Featuring Data-Driven Salon Experience speakers Joshua Howard (Vish Co-Founder & CEO) and Britni Volkman (Phorest Salon Success Manager), this week's episode dives right into the topic. Bringing to light industry experience and insights throughout, we discuss benchmarking's purpose and importance, talk about salon business metrics, solutions to major industry pain points, and so much more.
As platinum sponsors of the month-long look at metrics proposed by Salon Today's Data-Driven Salon Experience, Phorest is proud to say that all sessions are now available to watch on-demand (at no cost) — click here to register!
Links:
Watch Joshua Howard's DDSE session: https://bit.ly/2HXBJug
Watch Britni Volkman's DDSE session: https://bit.ly/3kUdD1X
Access our secondary lockdown resources: https://bit.ly/385UiaE
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This episode was edited and mixed by Audio Z: Great music makes great moments. Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed.
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Read the transcript, or click here to learn more about Phorest Salon Software.
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Evan Silver on Leadership Communication Essentials for Salon Success
Michael Yost & Dennis Gullo on Driving Your Salon Like You Would Your Car
Peter Ciardulli on Pivoting & Maintaining Togetherness Through a Crisis
Inside Phorest: Retaining & Rewarding Your Team With Ease
Nina L. Kovner on (Arguably) The Number One Trap to Avoid in Business
Kelly Shaw on Leading Staff Up the “Team Esteem Staircase”
Ramiro Corrales & Cameron Kepford on Pivoting to Enhance Growth and Value
Shareefa Jennings on Continuous Learning & the UK’s New Hairdressing Training Guidelines
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Christopher Aaron on Walking the Talk of Inclusion & Catering for All Types of Hair
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Janna Ronert on the Need to Embrace Digital Innovation
Richard Kavanagh on Using Visual Communication to Enhance the Salon Experience
Paolo Braguzzi on Servicing & Supporting the Professional Salon Industry
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