Welcome back to "ASK PETE!", the essential podcast for those in the mattress industry. In this episode, Pete Primeau, with his vast 40+ years of experience, addresses a diverse set of queries from store owners and industry reps.
Together with producer Chris Stone, Pete discusses how customer experience is a critical factor in the mattress and furniture industry. Pete stresses the significance of establishing a distinctive and memorable customer experience to stand out from competitors. He notes that customers often research online before visiting a store, and their overall experience can heavily influence their purchasing decisions.
Pete highlights the importance of making customers feel valued and understood during their shopping journey. He underscores the need to create a welcoming and personalized environment where customers feel at ease and engaged. By delivering exceptional customer service and effectively addressing their needs, retailers can cultivate trust and loyalty with their customers.
Moreover, Pete delves into the impact of customer experience on word-of-mouth advertising and referrals. Satisfied customers are more likely to share their positive experiences with others, enhancing brand reputation and potentially attracting new customers. By focusing on providing a superior customer experience, retailers can not only draw in new customers but also retain existing ones.
If you're looking for practical advice, motivational insights, and real-world experiences in the mattress industry and business ownership, this episode is a must-listen. Tune in to the full episode for more valuable tips and engaging discussions.
👤 Connect with Pete Primeau
✅ LinkedIn: https://www.linkedin.com/in/peteprimeau
✅ Facebook: https://www.facebook.com/PrimeauFurnitureSales
✅ Website: https://www.peteprimeau.com
✅We are proud partners with Mattress Industry Network: https://www.facebook.com/groups/mattressindustrynetwork
✅The Mattress Industry Network's core values are helping others to Build, Market, Sell and Succeed in the Mattress Industry
🎥 Want to create live streams like this? Check out StreamYard: https://streamyard.com/pal/d/5608164549459968
➡️ Our amazing guests are often booked with PodMatch, a top-quality podcast matching service. For booking great podcast guests like this, we love using PodMatch: https://www.joinpodmatch.com/castahead
🌐Pete Primeau Official: https://www.peteprimeau.com
🎧Follow and listen to every show wherever you listen to podcasts: http://podcast.PetePrimeau.live
🎥 Watch all Pete Primeau Live Episodes at: http://PetePrimeau.Live
➡️ Get Pete’s book, “Sell A Million!”: https://amzn.to/3qoRrRB
➡️ Join Pete’s group: "Pete Primeau Sales & Marketing": https://bit.ly/PrimeauSalesMarketingGroup
SHOW PODCAST: http://bit.ly/primeau-podcast
The Pete Primeau Show is produced by Chris Stone at Cast Ahead:
http://ChrisStone.Contact
#SalesTips #PetePrimeauShow #MattressSales #SmallBusiness #RetailSales #RetailExperiences
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Differentiate Or Die! With Cliff Levin & Ian Hays of Furniture For Life - Episode 33
Break Your Sales Records! With Tony Catanza: Episode 32
Big Ticket Life With Jeff Giagnocavo - Episode 31
Steve Houk - Build, Market, Sell & Succeed! Episode 30
Mark Hunter - Do You Have a Mind For Sales? Episode 29
Randy Thompson - The Adjustable Bed Guru - Episode 28
Fight The Mattress Review Mafia! With Mike Magnusun and Jeff Cassidy - Episode 27
Victor Antonio - Back To The Future - Episode 26
Trent Ranburger: Think Outside The Box Springs! Episode 25
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Better Sales Conversations With Prospects & Customers w/ Karen Siravo - Ep 23 - The Pete Primeau Show
Compete Against Larger Businesses And Win w/ Steve Houk - Ep22 - The Pete Primeau Show
New Tools From GoodBed To Help Mattress Retailers Succeed w/ Michael Magnuson & Jeff Cassidy - Ep 21 - The Pete Primeau Show
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Build Deeper Customer Connections & Relationships Lasting A Lifetime w/ Dos Marcos - Ep16 - The Pete Primeau Show
How To Make 2021 Your Best Year Possible w/ Tim Mushey - Ep15 - The Pete Primeau Show
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