Learning to Lead: How QI Education Supports Well-Being

This week on Love Rounds, Rachel and Anna are joined by DaVona Chapman, director of quality improvement education, and Dwayne Spencer, senior quality improvement specialist, for a conversation about the deeper purpose behind Leadership Academy, Cincinnati Children’s QI education program. They explore how quality improvement is not just about efficiency—it’s about connection, support, and creating environments where people and processes can thrive. Learn how QI education empowers staff to build a culture of well-being, one improvement at a time.