Building a foundation that is set to last because we're here to stay aligns with one of my core values, which is employee leadership and growth. - Omar Miller
If you're feeling frustrated and disappointed with high turnover rates and a lack of employee loyalty in your cleaning company, then you are not alone!
Despite providing competitive salaries and benefits, you may find that your employees lack a sense of belonging and commitment.
Instead of the dedicated workforce you desire, you may be witnessing a lack of motivation, decreased productivity, and a revolving door of employees.
My special guest is Omar Miller
Meet Omar Miller, the tenacious, New York-based business aficionado who has made remarkable strides within the cleaning industry.
Over five years, Miller's leadership has crafted a strong company culture that successfully navigates the notoriously competitive world of New York businesses.
His company, Advantage Cleanings, stands strong amidst industry giants, managing to compete on an impressive level while putting its workforce first.
His ethos of employee growth and leadership has been a pathway to not only industry success but also to a loyal, dedicated workforce ready to weather any storm.
The key moments in this episode are:
00:00:00 - Building a Foundation for Employee Leadership and Growth,
00:03:47 - Overcoming Challenges and Establishing a Reputation,
00:09:26 - Cleaning Attractions and Mitigating Pathogens,
00:11:50 - Training and Development for Employees,
00:15:59 - Introduction to Rockstar Custodian of the Year,
00:16:44 - Expansion and National Level Opportunities,
00:19:23 - Streamlined System and Effective Communication,
00:21:45 - Retention and Understanding Employees,
00:24:52 - Intensive Onboarding Process and Technology,
00:30:43 - Finding Middle Ground,
00:31:39 - Remembering 9/11,
00:33:57 - The Importance of Indoor Air Quality,
00:35:35 - Frontline Technicians as True Responders,
00:36:23 - Words of Wisdom and Personal Goals,
Connect with Omar Miller here: https://www.linkedin.com/in/omar-miller-203205176/
Advantage Cleaning Website: https://advantagecleaningllc.net/
WEBSITES
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ROCK STARS OF CLEANING: https://rockstarsofcleaning.com/
ACADEMY OF CLEANING EXCELLENCE: https://academyofcleaning.com/
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#safe #healthy #cleaning #academyofclean #rockstarsofcleaning
BCWA S3:E20 Sean DeVore is LIVE talking about Luxury Vinyl flooring.
BCWA S3:E19 Jeff Gargas with TeachBetter.com talks with Dave about communication, engagement, generations…oh and cleaning!
BCWA S3:E18 Brian Consolino is on with Dave to talk about what Jan/San distributors can expect when they partner with the Academy.
BCWA S3:E17 Mike Seebeck and Dave talk about the FSMPA conference and what distributors can gain from working with the Academy.
BCWA S3:E16 Aaron is back talking about motivating individuals by finding out what is key to them, then what is key to us.
BCWA S3:E15 - Dan Wagner with Triple S is on the show to talk about his favorites; The Power of Clean and now,The Power of Why.
BCWA S3:E14 - Dr. Aaron Buchko and Dave had more to talk about in this continuation from last show. Listen to find out the first, two and three most important words in management.
BCWA S3:E13 - Dr. Aaron Buchko joins Dave while on vacation at Disney to talk about learning, gamification and much more. (Please pardon the background noise as they are by the pool)
S3:E01 - In this first episode of 2019, Raphel with Talbot House Solutions tells Dave about the affect the partnership with the Academy is having on the homeless in their shelter.
S3:E02 - David Swindle ll in his first podcast talks about the virtual world of technology and the cleaning industry.
S3:E4 - Jen with Earthlabs stops by to talk healthy cleaning agents.
S3:E5 - Heidi Wilcox on LinkedIn says, "The Only Green Cleaning & Public Health Infection Control Expert You Will Need! Practical & Effective Solutions for EVS!"
S3:E7 - Chris Croy comes on the show and lets us in on his family's newest adventure.
S3:E8 - Dan Weltin, Editor in Chief for Contracting Profits talks about the Clean Buildings Expo and the Rock Star program.
S3:E9 - Dave just thought he would catch you up on what is happening at the Academy.
S3:E10 - Jeff Beals, an international speaker talks with Dave about sales and self branding.
S3:E11 - Denise & Willard with the University of Maryland share their experience with the Rock Star program.
S3:E12 - Bobby Zagers joins Dave to talk restrooms and what the Academy is doing this month.
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