No longer can you, Mr. Hiring manager, get away with bad behavior in an interview and think you will be able to hire the person across the desk from you. When your offer gets turned down and you think it was because of a higher offer, know that was probably not the case. It’s you, not me!
Today’s Quote:
"Etiquette means behaving yourself a little better than is absolutely essential." - Will Cupp
Guest Bio:
Diane Lee is a foremost expert in providing professionals, specifically millennial workers, with the business etiquette best practices needed to successfully present themselves in the workforce. Diane founded Street Smart Etiquette in 2011 to empower millennials beyond the theoretical, offering hands-on workshops and individualized etiquette courses to help them master business soft skills, and ultimately achieve career success. She has conducted business etiquette classes on California State University campuses at Fullerton, Long Beach and Northridge, along with El Camino, Long Beach and Pasadena community colleges. Diane has been a featured speaker for many Los Angeles and Orange County community, civic and business organizations.
This venture builds on Diane’s successful career in journalism and business marketing. After graduating from California State University, Long Beach, with a degree in public relations and business, Diane made a career in Maui, Hawaii, where she played many roles in the hospitality industry and television, and was a freelance writer. In the consumer food product industry, Diane expanded the production and distribution of many Hawaiian brands throughout the Pacific Rim and western United States, and achieved millions in annual sales for her clients.
After relocating back to the Los Angeles/Orange County area in 2008, Diane found herself at the Disneyland Resort, where she discovered her passion for training and development in the Guest Relations department. That’s where the light bulb went off and the urgent need for interpersonal communication skills was identified. Diane earned her credentials as a certified trainer at The Protocol School of Washington, and is also a certified training designer through the Association of Talent Development (formerly ASTD).
Show Highlights:
Problem:
Why is this important?
How should you treat people in the interview?
Rick’s Input
Solutions:
How does a hiring manager use Etiquette to their advantage?
Here is a checklist of what to do to maximize your interview experience.
Rick’s Input
Key Takeaways:
Why Employees are REALLY Leaving Your Company with Leilani Quiray of bethechangeHR
The Hidden Pools of Sales Talent with Chris Beall of ConnectAndSell
Hiring Your First 10 People with Jeremy Parker of Swag.com
How to Thrive in Hiring Through the “Great Resignation ” with Rick Girard of Stride Search Inc.
Time Kills Hires with Andrew Bartlow of Series B Consulting
How to Stop Sucking at Hiring Sales People with Joseph Fung of Uvaro
Hiring for Talent Optimization with Mike Zani of The Predictive Index
How to Terminate an Employee with Dignity - Lori Torres of Parcel Pending
Why You Need to Interview Like Amazon Now! with Rick Girard of Stride Search Inc.
How to Effectively Make Your First Departmental Hire with Liam Rose of Catalina Seven Ventures
The Great Resignation & Struggle Learning with Sam Caucci of 1Huddle
Fully Remote Culture with a Social Mission with Brian Roland of Abenity
Balancing Quality & Speed as You Hire to Scale with Brian Breth of Fair.com
Employees Value Purpose Over Money with Lorna Borenstein of Grokker
Breaking Bad Belief Systems- Innovation Mindset with Patrick Schwerdtfeger of Trend Mastery Inc.
Why Purpose & Understanding Drive People to Want To Work For Your Company with Casey Welch of Tallo
The Right Formula for Proactive Recruiting with Eric Dahan of Open Influence
How Collaborative Negotiation Attracts Talent with Beerud Sheth of Gupshup
4 Steps to Hiring Full-time Offshore Talent with Eris Verne of Alfinder
The Benefits of Hybrid Hiring for Today’s Workforce with Nick Iovacchini of Kettlespace
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