WIHI - A Podcast from the Institute for Healthcare Improvement
Health & Fitness:Medicine
Date: September 26, 2013
Featuring:
We have the Picker Institute to thank for some of our earliest understandings of patient-centered care. Besides coining the phrase itself, Picker was among the first to hold health care accountable for its actions according to principles such as listening to patients, respecting their knowledge and emotional needs, welcoming family and friends into the decision process, and more. To better learn what’s possible and measurable, in 2010 Picker developed Always Events — a set of reliable practices that should happen for all patients, all the time — and a recognition program to spotlight organizations committed to this level of transformation.
Picker handed over the reins of Always Events to IHI in January 2013, and now IHI is set to re-launch the program. You can get a first look at what’s in store on this WIHI. Martha Hayward and Barbara Balik have been hard at work developing guidelines that pick up where Picker’s efforts left off, in hopes of jumpstarting many more innovative approaches to patient engagement worthy of recognition. The SMART Discharge Protocol at Anne Arundel Medical Center in Annapolis, Maryland, is a strong example of the type of stand-out work IHI will be looking for. Kristina Andersen, the project’s lead, will be on hand to explain its components and the impact a better discharge process is having on emergency department use and readmissions.
What’s now thought of as patient- and family-centered care, or person- and family-centered care, continues to be a work in progress, as does better understanding of the impact patient engagement has on outcomes, safety, reducing waste, and overall quality across the continuum of care. The only way to pinpoint what’s most effective is to get involved in the work itself. That’s the spirit behind the re-launch of Always Events at IHI, and we hope you’ll listen to this WIHI and take part in the initiative.
WIHI: How to Beat Burnout and Create Joy in Work.
WIHI: Tuning up Health System Boards for Patient Safety
WIHI: Pursuing Health Equity With Curiosity: Notes from New Initiatives
WIHI: Workplace Violence in Health Care Can't Be the Norm
WIHI: Greater Satisfaction, Outcomes, and Savings With Self-Administered Care
WIHI: How to Fail Forward (Quickly) on the Road to Population Health
WIHI: How to Beat the Boring Aspects of QI
WIHI: The Digital Transformation: How Technology Is Helping (and Hurting) Health Care
WIHI: Seven Popular Improvement Tools: How (and When) to Use Them
WIHI: The High Stakes of Health Care Policy
WIHI: Creating Age-Friendly Health Systems
WIHI: Who's Your Health Care Proxy?
WIHI: What We're Learning about Patients with Complex Needs
WIHI: The Right Care, Right Setting, and Right Time of Hospital Flow
WIHI: Claiming the Edge with Quality Improvement in Communities
WIHI: Practicing Respect and Preventing Harm
WIHI: The Next Wave of Patient Safety
WIHI: Improving the Rate of Recommended Care: Looking Back and Looking Ahead
WIHI: Moving Upstream to Address the Quadruple Aim
WIHI: Measures That Matter: Whole System Measures 2.0
Create your
podcast in
minutes
It is Free
Good Mood Revolution
The Relaxback UK Show
On Call With Dr. Anselm Anyoha
Precision Medicine Forum Podcast
The Doctor’s Farmacy with Mark Hyman, M.D.
The Peter Attia Drive