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Be Nice: The Rules of Customer Service with Lee Cockerell – 109

Lee Cockerell was a guest a previous episode of the Art of Value Show. At the end of that show, Lee suggested we do another interview to discuss the rules of customer services from his book The Customer Rules. While we will not cover all 39 rules, we will cover a dozen or so during this […] The post Be Nice: The Rules of Customer Service with Lee Cockerell – 109 appeared first on Art Of Value.

Align Value with Your Target Market with Aaron Vidas – 108

Aaron Vidas is the founder of StrategyBox, a marketing consultancy for $50M companies. In this episode, we discuss realigning your value proposition with a new target market. In the first segment, Aaron explains how he realized he was not aligned and the steps he took to change it. In the next segment, we explore how […] The post Align Value with Your Target Market with Aaron Vidas – 108 appeared first on Art Of Value.

After You Create Value, Profit First with Mike Michalowicz – 107

Mike Michalowicz has created three multi-million dollar companies and is the author of four published books including Profit First and Surge. His is a former columnist for the Wall Street Journal. One of his unique skills is using mnemonics to memorizes his keynote speeches. I (Kirk) was recently a guest on his podcast, Grow My […] The post After You Create Value, Profit First with Mike Michalowicz – 107 appeared first on Art Of Value.

Revenue Generation for Ecommerce with Kurt Elster – 106

Kurt Elster is an e-commerce consultant who specializes in the Shopify platform. He is a founder and partner at EtherCycle, and host of the Unofficial Shopify Podcast. He earned his MBA from Illinois Institute of Technology. Kurt is a newlywed, and the theme for his wedding was “Day of the Dead,” the Mexican version of Halloween. […] The post Revenue Generation for Ecommerce with Kurt Elster – 106 appeared first on Art Of Value.

The Legacy of Value and Pricing with Paul Kennedy – 105

Paul Kennedy is a co-founder and partner at O’Byrne & Kennedy (OBK), a chartered accounting firm in the United Kingdom. He is also a Practicing Fellow at VeraSage. In this episode, we explore the journey to value pricing at OBK. In the first segment, Paul explains how OBK transitioned to value pricing over 5-6 years. […] The post The Legacy of Value and Pricing with Paul Kennedy – 105 appeared first on Art Of Value.