The Customer Success Podcast

1	Learning from Churn and how CSMs can become better investigative journalists 2020-10-28	Play	Download
2	Why Win/Loss Analysis is Essential for Customer Success with Natasha Narayan (CEO, IcebergIQ) 2020-01-17	Play	Download
3	Onboarding Employees? Start with Customer Success. Featuring Jo Massie( VP OF CS, Slido) 2019-12-07	Play	Download
4	Driving Systematic Success with Peter Armaly (Sr. Director, CS Business Advisory Services, Oracle) 2019-11-18	Play	Download
5	The Power of Language in Customer Relationships with Yamini Rangan (CCO, Dropbox) 2019-11-11	Play	Download
6	How Oracle Leads their Customer Success team with Catherine Blackmore (GVP of CS, Oracle) 2019-10-22	Play	Download
7	Accountability-driven Success with Stefanie Caldwell (NarrativeScience) & Matt Davis (AlphaHQ) 2019-10-15	Play	Download
8	How To Create A Diverse Customer Success Team With Carine Roman 2019-10-01	Play	Download
9	How KeepTruckin Manages their CS program while adding a thousand customers a week with John Gleeson 2019-09-23	Play	Download
10	Trends in Customer Success Team Culture with David Sakamoto (VP of Customer Success, GitLabs) 2019-09-23	Play	Download