111 | The Formula for High Performing CX Teams | Matt Freedman 2020-10-29 |
Play |
112 | Managing Customer Expectations Like a Pro | Mike Miller and Vikas Bhambri 2020-10-22 |
Play |
113 | How to Successfully Manage CX During a Global Pandemic | with Matt Dixon, Brad Birnbaum, and Lauren Pragoff 2020-10-15 |
Play |
114 | Empathy-Driven Customer Support | Irene Griffin, FranConnect 2020-10-08 |
Play |
115 | Fan-to-Fan Customer Support | Douglas Kramon, ESPN 2020-10-01 |
Play |
116 | The Digital Customer Service Revolution | Paolo Fabrizio 2020-09-24 |
Play |
117 | Employees: Your Most Loyal Customers | Vipula Gandhi, Gallup 2020-09-17 |
Play |
118 | Providing a Golden Experience | Jason Henne 2020-09-10 |
Play |
119 | Learning to Adapt in an Ever Changing Market | Nate Brown 2020-09-03 |
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120 | Adapting to the New MEconomy | Vikas Bhambri 2020-08-27 |
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