HIGHLIGHTS
QUOTES
Jeff: "When I first started selling, I thought that it was all about me and being charismatic. And I learned later on that it was all about the customer, and how to ask good questions and things like that. But the main tenet that never changed was that I was behaving in an authentic way. I wasn't putting on a different hat at work than I was at home."
Jeff: "I truly looked at the customer as someone I really wanted to help. In fact, I probably get more anxiety about an angry customer than no customer."
Jeff: "When people perceive that you are being your authentic self, that you are presenting an honest version of yourself, they trust you. It doesn't mean they like you. But it means they trust you, and trust is really important in sales."
Jeff: "There's no hard and fast scientific proof of why we're here and what our purpose is and what we need to do. In the absence of that, if you can live your life being happy — that, to the best of our knowledge, that's probably the best way that you can live your life."
You can connect with Jeff and learn more about his work in the links below:
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