176: đȘÂ Whatâs the Chocolate Chip Banana Bread in Your Business?đ
âBusiness, like life, is all about how you make people feel. It's that simple, and it's that hard.â âDanny Meyer, Setting the Table
Danny Meyer is a famous restauranteur responsible for founding some of my favorite spots, including Gramercy Tavern, Eleven Madison Park, and the popular Shake Shack chain. He pioneered the philosophy of âenlightened hospitality.â
Thatâs the thing about engineering surprise and delight moments in your business. Like the example I share in this episode, while they may seem small or spontaneous, the best ones have intention and strong systems behind them.
Itâs not hard to design a system to do this repeatedly and consistently for the people you love working with, encouraging more word of mouth referrals in the process, and reducing your reliance on marketing strategies that donât align. Today Iâm sharing some examples of small gifts that make a big impact and leave a lasting impression on the people and clients you care most about.
đ 3 Key Takeaways:
đ Permission: To spice up the level of surprise and delight in your business. You can spend a little more than you think is reasonable, and trust that it will go towards building strong relationships, creating great experiences and a better, more joyful business.
â Â Do (or Delegate) This Next: Pick one person that you want to make smile: a team member, a client, a friend, and send them unexpected.
đ» Access Free Time episode transcripts on Podscribe »
đ Enjoying the show? The best way to thank us is by leaving a rating or review »
â€ïž Join Jennyâs private BFF community for access to a monthly Q&A call, a private podcast feed with bonus content, and a community forum to exchange ideas and feedback with fellow Heart-Based Business owners.
đ Subscribe to the Time Well Spent newsletter: http://itsfreetime.com/join
đ Get instant access to the Free Time Toolkit: http://itsfreetime.com/toolkit
đŹ Iâd love to hear whatâs on your mind! Take the Free Time listener survey
âïž Submit a voice question or comment for future episodes: http://itsfreetime.com/ask
đ§ Make sure youâre subscribed wherever you listen to podcasts
đ Check out full show notes and links from this episode and share it with a friend!
https://itsfreetime.com/episodes/176
Learn more about your ad choices. Visit megaphone.fm/adchoices
Create your
podcast in
minutes
It is Free