Podbean logo
  • Discover
  • Podcast Features
    • Podcast Hosting

      Start your podcast with all the features you need.

    • Podbean AI Podbean AI

      AI-Enhanced Audio Quality and Content Generation.

    • Blog to Podcast

      Repurpose your blog into an engaging podcast.

    • Video to Podcast

      Convert YouTube playlists to podcasts, videos to audios.

  • Monetization
    • Ads Marketplace

      Join Ads Marketplace to earn through podcast sponsorships.

    • PodAds

      Manage your ads with dynamic ad insertion capability.

    • Apple Podcasts Subscriptions Integration

      Monetize with Apple Podcasts Subscriptions via Podbean.

    • Live Streaming

      Earn rewards and recurring income from Fan Club membership.

  • Podbean App
    • Podcast Studio

      Easy-to-use audio recorder app.

    • Podcast App

      The best podcast player & podcast app.

  • Help and Support
    • Help Center

      Get the answers and support you need.

    • Podbean Academy

      Resources and guides to launch, grow, and monetize podcast.

    • Podbean Blog

      Stay updated with the latest podcasting tips and trends.

    • What’s New

      Check out our newest and recently released features!

    • Podcasting Smarter

      Podcast interviews, best practices, and helpful tips.

  • Popular Topics
    • How to Start a Podcast

      The step-by-step guide to start your own podcast.

    • How to Start a Live Podcast

      Create the best live podcast and engage your audience.

    • How to Monetize a Podcast

      Tips on making the decision to monetize your podcast.

    • How to Promote Your Podcast

      The best ways to get more eyes and ears on your podcast.

    • Podcast Advertising 101

      Everything you need to know about podcast advertising.

    • Mobile Podcast Recording Guide

      The ultimate guide to recording a podcast on your phone.

    • How to Use Group Recording

      Steps to set up and use group recording in the Podbean app.

  • All Arts Business Comedy Education
  • Fiction Government Health & Fitness History Kids & Family
  • Leisure Music News Religion & Spirituality Science
  • Society & Culture Sports Technology True Crime TV & Film
  • Live
  • How to Start a Podcast
  • How to Start a Live Podcast
  • How to Monetize a podcast
  • How to Promote Your Podcast
  • How to Use Group Recording
  • Log in
  • Start your podcast for free
  • Podcasting
    • Podcast Features
      • Podcast Hosting

        Start your podcast with all the features you need.

      • Podbean AI Podbean AI

        AI-Enhanced Audio Quality and Content Generation.

      • Blog to Podcast

        Repurpose your blog into an engaging podcast.

      • Video to Podcast

        Convert YouTube playlists to podcasts, videos to audios.

    • Monetization
      • Ads Marketplace

        Join Ads Marketplace to earn through podcast sponsorships.

      • PodAds

        Manage your ads with dynamic ad insertion capability.

      • Apple Podcasts Subscriptions Integration

        Monetize with Apple Podcasts Subscriptions via Podbean.

      • Live Streaming

        Earn rewards and recurring income from Fan Club membership.

    • Podbean App
      • Podcast Studio

        Easy-to-use audio recorder app.

      • Podcast App

        The best podcast player & podcast app.

  • Advertisers
  • Enterprise
  • Pricing
  • Resources
    • Help and Support
      • Help Center

        Get the answers and support you need.

      • Podbean Academy

        Resources and guides to launch, grow, and monetize podcast.

      • Podbean Blog

        Stay updated with the latest podcasting tips and trends.

      • What’s New

        Check out our newest and recently released features!

      • Podcasting Smarter

        Podcast interviews, best practices, and helpful tips.

    • Popular Topics
      • How to Start a Podcast

        The step-by-step guide to start your own podcast.

      • How to Start a Live Podcast

        Create the best live podcast and engage your audience.

      • How to Monetize a Podcast

        Tips on making the decision to monetize your podcast.

      • How to Promote Your Podcast

        The best ways to get more eyes and ears on your podcast.

      • Podcast Advertising 101

        Everything you need to know about podcast advertising.

      • Mobile Podcast Recording Guide

        The ultimate guide to recording a podcast on your phone.

      • How to Use Group Recording

        Steps to set up and use group recording in the Podbean app.

  • Discover
  • Log in
    Sign up free
Engineering Calmer Agencies & Consulting Firms: Calm is the New KPI

Engineering Calmer Agencies & Consulting Firms: Calm is the New KPI

Business:Entrepreneurship

Defaulting to Simple with ScaleSpark Founder, Susan Boles

Defaulting to Simple with ScaleSpark Founder, Susan Boles

2019-11-19
Download Right click and do "save link as"

If you’re struggling to keep your head above water in your business and you can’t figure out how to break the ceiling and scale your business, then you should listen to this Break the Ceiling podcast with ScaleSpark Founder, Susan Boles. 


In the first few episodes of this series, Susan has focused on tackling default decisions, those decisions that you might have made in your business without thinking about them or realising that you had another choice. 


“Default decisions aren't necessarily good decisions or the right decision for your business.”


In the upcoming episodes however, Susan switches the focus from default decisions to opting out and why she advocates ‘Default to Simple’, the touchstone she uses when trying to figure out the solution to any problem in her own business, or her clients businesses. 


Because often, the next thing you have to do in your business process is just really simple. 


But before we go ahead and begin the next chapter, if you didn’t get the chance to listen to our series on default decisions, definitely go back and dig into them because they frame the upcoming episodes on opting out, and get you thinking about alternative options that you might not have considered in your business.

 

On today’s podcast:

  • Why the tech that promises to make your life easier can just be another complication
  • Why your business needs processes
  • Why writing a list allows you to keep it simple
  • How to simplify your process to get paid by opting out
  • Why opting out is such a powerful tool
  • Future guests on the podcast for the opting out theme

Links:

  • Scalespark Dollars + Decisions Roundtable
  • Twitter @ScaleSpark
  • LinkedIn @thesusanboles

Grab the Calm Service Design + Delivery Swipe File here

view more

More Episodes

Coordination Offload System: Ship Projects Without You in the Middle (with Tanya Moushi)
2025-10-28
Calm isn't an App: Culture, Autonomy, and the Myth of Productivity (with Kacie Brennell)
2025-10-14
The Most Human Metric in Operations: Layla Pomper’s Death List KPI
2025-09-30
The Expertise Trap: When Your Signature Skill Becomes Your Biggest Bottleneck with Jeremy Enns
2025-09-16
Frameworks as a System: Scale Your Ideas Without Reinventing the Wheel
2025-08-05
Calmer Brain, Clearer Decisions: Consolidating Your Digital Chaos into One Trusted System
2025-07-15
Vibe Coding: Delivering Client Projects Without Scope Creep or Burnout
2025-06-30
Momentum by Design: Diagnose Your Stuckness and Build a Business That Moves with You
2025-06-17
Voice on Autopilot: How I Systematized My Brand Voice to Make Content Creation Calmer
2025-06-03
Pay Me When You Win: A Revenue Sharing Model for Coaches & Consultants
2025-05-06
Four-Hour Work Year? The Hidden Power of Licensing Your Services
2025-04-22
Calmer Capacity: Use Automation and AI to Lighten Your Client Load
2025-04-08
The Anti-Call Sales Process: Build Trust, Close Deals, Keep Your Calendar Clear
2025-03-25
Can Friendship Be a KPI? How Relationships Shape a Sustainable Business with Tara Robertson
2025-03-11
Unsolicited Response Rate: The Only Content Metric That Actually Matters
2025-02-25
How to Build a Client Report Card for a Calmer Business with Karen Sergeant
2025-02-11
Fresh Content Inked: A Subversive Approach to Driving More Sales By Creating Less Content
2025-01-28
Making Calm Your New KPI: How to Set Goals That Truly Matter
2025-01-14
Anti-Oppressive Marketing & Reducing Urgency with Natalia Sanyal
2024-12-17
Architecting Rest with Jordan Maney
2024-12-03
  • ←
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • →
012345678910111213141516171819

Get this podcast on your
phone, FREE

Download Podbean app on App Store Download Podbean app on Google Play

Create your
podcast in
minutes

  • Full-featured podcast site
  • Unlimited storage and bandwidth
  • Comprehensive podcast stats
  • Distribute to Apple Podcasts, Spotify, and more
  • Make money with your podcast
Get started

It is Free

  • Podcast Services

    • Podcast Features
    • Pricing
    • Enterprise Solution
    • Private Podcast
    • The Podcast App
    • Live Stream
    • Audio Recorder
    • Remote Recording
    • Podbean AI
  •  
    • Create a Podcast
    • Video Podcast
    • Start Podcasting
    • Start Radio Talk Show
    • Create a Podcast for Spotify
    • Education Podcast
    • Church Podcast
    • Get Sermons Online
    • Free Audiobooks
  • MONETIZATION & MORE

    • Podcast Advertising
    • Dynamic Ads Insertion
    • Apple Podcasts Subscriptions
    • AI Podcast Creator
    • Blog to Podcast
    • YouTube to Podcast
    • Submit Your Podcast
    • Switch to Podbean
    • Podbean Plugins
  • KNOWLEDGE BASE

    • How to Start a Podcast
    • How to Start a Live Podcast
    • How to Monetize a Podcast
    • How to Promote Your Podcast
    • Mobile Podcast Recording Guide
    • How to Use Group Recording
    • Podcast Advertising 101
  • Support

    • Support Center
    • What’s New
    • Free Webinars
    • Podcast Events
    • Podbean Academy
    • Podbean Amplified Podcast
    • Badges
    • Resources
    • Developers
  • Podbean

    • About Us
    • Podbean Blog
    • Careers
    • Press and Media
    • Green Initiative
    • Affiliate Program
    • Contact Us
  • Privacy Policy
  • Cookie Policy
  • Terms of Use
  • Consent Preferences
  • Copyright © 2015-2026 Podbean.com