Leading indicators for churn | CS Leadership Office Hours
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What are the leading Indicators of churn that you're looking to Identify?
How are you tracking customer health and risk?
How have they changed In the past 60 days?
This podcast is brought to you by Jay Nathan and Jeff Breunsbach of Customer Imperative, where we help B2B SaaS organizations build growth & retention strategies. Learn more at https://customerimperative.com/
Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach
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