Podbean logo
  • Discover
  • Podcast Features

    Your all-in-one podcasting solution.

    Podcast App

    The best podcast player & podcast app.

  • Livestream

    High-performing audio live, without limits.

    Podcast Studio

    Easy-to-use audio recorder app.

  • PodAds

    Dynamic Ad Insertion for podcasts.

  • Premium

    Convert listeners into buyers anywhere, anytime
    with the convenience of Podbean Premium.

    Patron

    The seamless way for fans to support you directly
    from your podcast.

  • Ads Marketplace

    Join Ads Marketplace to earn money
    through sponsorship on your podcast.

  •  
  • All Arts Business Comedy Education
  • Fiction Government Health & Fitness History Kids & Family
  • Leisure Music News Religion & Spirituality Science
  • Society & Culture Sports Technology True Crime TV & Film
  • Live
  • Log in
  • Start your podcast for free
  • Podcasting
    • Podcast Features
    • Live Stream
    • PodAds
    • Podcast App
    • Podcast Studio
  • Monetization
    • Premium
    • Patron
    • Ads Marketplace
  • Enterprise
  • Pricing
  • Discover
  • Log in
    Sign up free
Gain Grow Retain

Gain Grow Retain

Business

Metrics, Metrics, Metrics

Metrics, Metrics, Metrics

2022-04-12
Download

Jeff is joined by Christian Jakenfelds from Planhat, a customer success platform. Jeff and Christian give a preview of a webinar that they co-hosted around metrics - how teams can move from leading to lagging indicators.

 

If you want to download the full webinar, check it out here. Special thanks to Higher Logic Vanilla and Planhat for sponsoring this episode of Gain Grow Retain.

 

---

 

Gain Grow Retain exists to connect people, knowledge, and ideas to advance the state of customer success.

 

We're on a mission to connect B2B SaaS customer success leaders so that we can learn from one another. Check out more at GainGrowRetain.com! Or follow our GGR LinkedIn page.

 

GGR was co-founded by Jeff Breunsbach and Jay Nathan - be sure to follow for customer success content.

view more

More Episodes

Enabling a Customer-First Experience with Jeetu Mahtani
2022-04-26 1.2k
Coast to Coast with Ben Shapiro
2022-04-14 886
Long Term Thinking in Customer Success
2022-04-12 876
Migrating Customers to a New Environment
2022-03-31 1.1k
20 Minutes on the Clock - What Does Customer Success Do?
2022-03-30 1.1k
Why you Should be Running an Advocacy Program and How to Get Started
2022-03-25 906
CS Blueprint: The Future of Technology and CS
2022-03-23 947
B2B Marketing Content for SaaS Folks w/ Yaagneshwaran Ganesh
2022-03-14 1.1k
CS Blueprint: Creating Office Hours for your Customers
2022-03-11 1.1k
Community in B2B
2022-03-09 949
CSM Mentorship and Hiring Tips / CSM Office Hours
2022-03-04 1.2k
Year 2022 Planning w/ CSM Office Hours
2022-02-09 492
The Hiring Process w/ CS Leadership Office Hours
2022-02-07 410
From Education to SaaS Companies w/ Jeffrey See
2022-02-04 386
CS Blueprint: The Secrets To Scaling A Start-Up
2022-02-03 452
CS Blueprint: Leadership Lessons and Utilizing GitLab
2022-01-31 309
Churned Customers and Off-Boarding Plans w/ Anita Toth
2022-01-28 316
CS Blueprint: Webinars, Investing, and CX Predictions
2022-01-26 249
CS Blueprint: Amazon Outage, Compensation Survey & More
2022-01-25 222
  • ←
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • →
01345678910111213141516171819

Get this podcast on your
phone, FREE

Download Podbean app on App Store Download Podbean app on Google Play

Create your
podcast in
minutes

  • Full-featured podcast site
  • Unlimited storage and bandwidth
  • Comprehensive podcast stats
  • Integrate with iTunes and Google
    store
  • Make money with your podcast
Get started

It is Free

  • Podcast Services

    • Podcast Features
    • Pricing
    • Enterprise Solution
    • Private Podcast
    • The Podcast App
    • Live Stream
    • Audio Recorder
    • Remote Recording
  •  
    • Create a Podcast
    • Video Podcast
    • Start Podcasting
    • Start Radio Talk Show
    • Education Podcast
    • Switch to Podbean
    • Submit Your Podcast
    • Podbean Plugins
  •  
    • Church Podcast
    • Nonprofit Podcast
    • Get Sermons Online
    • Free Audiobooks
    • How to Start a Podcast
    • How to Start a Live Podcast
    • How to Monetize a podcast
    • How to Promote Your Podcast
  • MONETIZATION

    • Premium Podcast
    • Podcast Advertising
    • Patron Program
  • Support

    • Contact Us
    • Support Center
    • Developers
    • Resources
    • Free Webinars
    • Podcast Events
    • Podbean Academy
    • Podcasting Smarter
  • Podbean

    • About Us
    • Careers We are hiring !
    • Affiliate Program
    • Badges
    • Terms of Use
    • Privacy Policy
    • Podbean Blog

Copyright © 2006-2022 Podbean.com