Automating Chargeback Representment: The Pros and Cons of Using Automation to Fight Invalid Chargebacks (Webinar Replay)

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911.

Automating the chargeback representment process can make it more efficient, but will it be as effective? Can artificial intelligence communicate the intricate details well enough to win a reversal? What sort of long-term impacts can automation have on downstream results, including ROI?

In this webinar, we talk about:

• The role of AI and machine learning in representment automation
• Short- and long-term impacts of automation
• Pros and cons of fully manual vs. fully automated processes
• Costs, fines, and hidden fees of automating representment
• Downstream effects of automation (including 2nd chargebacks)

Webinar presentations by Jarrod Wright and Harlan Hutson.