QBRs Need an Overhaul
QBRs are a topic of conversation almost any place that CS professionals gather. That is because they are a vital tool in helping customers understand how your product aligns with their business goals.
The problem is these meetings have become another task, and one that many customers are skipping.
So how do you move from the old way to a new, more engaging way of talking to customers?
What are some ways you are shifting into a new QBR framework?
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We're on a mission to connect B2B SaaS customer success leaders so that we can learn from one another. Check out more at GainGrowRetain.com! Or follow our GGR LinkedIn page.
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