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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time

Customer Experience University - Winning Loyalty & Engagement One Customer at a Time

Business

Customer Experience Excellence - How to Leverage Human Intelligence to Enhance AI

Customer Experience Excellence - How to Leverage Human Intelligence to Enhance AI

2023-04-13
Download

In this episode, Dr. Michelli contrasts the customer experience strengths of Artificial Intelligence and humans.  He also offers an approach for blending the best of technology with the best of humanity.

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