Critical Mass Business Talk Show: Ric Franzi Interviews Lori Torres, Founder & Former CEO of Parcel Pending (Episode 1445)
Lori A. Torres is the founder and prior CEO of Parcel Pending, the nation’s leading provider of innovative package management solutions. She is a successful entrepreneur with more than 25 years of real estate experience. Additionally, she has been recognized on multiple occasions for her leadership and was named 2017 “Innovator of the Year” by the Orange County Business Journal. Lori has also been chosen as one of the 13 entrepreneurs admitted into the EY Entrepreneurial Winning WomenTM 2017 North America class and was a Regional EY Entrepreneur of the Year winner in 2019.
Lori founded Parcel Pending in 2013 to provide seamless package management solutions to property managers, residents and couriers alike. She served as the company’s CEO since its inception until leaving in August 2021. Today, Parcel Pending is the global package management industry leader in the multi-family, commercial, retail and universities space with over 200+ employees and serves tens of thousands of customers across North America. Lori sold the company to Neopost/Quadient in 2019 and remained CEO for over two years.
During her 13-year tenure at The Irvine Company, Lori held various senior positions, including SVP of property operations. Lori was responsible for the operational oversight of the company’s entire multifamily portfolio, consisting of 1,200 property management associates operating over 44,000 apartment homes. In addition to the Irvine Company, Lori served as senior regional manager at BRE Properties, Inc. from 1996 to 2000, and regional manager at McNeil Real Estate Management Company from 1986 to 1996.
She has also served as president of the South Coast Apartment Association, Orange County in 2009, board member of California Apartment Association from 2010 to 2012 and board member of the CAA South Coast Apartment Association, Orange County from 2005 to 2011. Lori held a board position at both UCI Beall Applied Innovation and Families Forward, a non-profit helping families avoid homelessness. Lori is now advising companies in both the real estate space and entrepreneurs.
Lori holds a Master of Business Administration from Pepperdine University. She is a Certified Property Manager, (CPM), IREM.
Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at Renaissance Executive Forums Orange County. Learn more about Ric at www.ricfranzi.com.
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