S7 Ep. 283 Kristin Chase - Keeping balance between humans and demand for efficiency.

S7 Ep. 283 Kristin Chase   Kristin Chase - Keeping balance between humans and demand for efficiency.

Kristin Chase is the Intern Whisperer first guest for 2024. She is an amazing organizational development expert that I have known for a while. She is the Sr. Director of the Organizational Development (OD) department for Universal Destinations & Experiences. One of the co-founders of the Greater Orlando Organizational Development Network a/k/a The GOOD Network and has a wealth of experience in every area of OD in the workplace.   

When asked what 2030 will look like she shared, “There will be a focus on efficiency and optimal use of labor. There is not as much labor available that are able, willing or want to fill jobs that need  to be filled.  There will be some effort that we need to have deeper interactions with people and where can we use a robot. If it is a systematic way should automation be the solution. This is where OD comes in, what is the work that needs to be done.

The idea of reskilling is where OD supports how and where people can fit in. What do we do with this new information about people's work in the future? People need to remember that personal connection is primary and what we change is the way we work as in efficiency of repetitive tasks that need to scale.  

Tune in to this 2024 episode to learn more about Kristin Chase and what work may look like as we move forward to 2030.   

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