How to Transform Polarizing Conflict to Productive Outcomes

How teams engage in conflict matters. Some let it fester, avoiding what matters most to the business. Others fight aggressively. The way in which executive teams engage in conflict will directly impact how effectively they innovate and make decisions. In this episode, Sal Silvester connects with Dr. Aftab Erfan, the Executive Director of the Morris J. Wosk Centre for Dialogue at Simon Fraser University. Dr. Erfan shares practical strategies leaders can use to navigate and transform heated and polarized conflicts into productive outcomes.