Insights from SERA Founder, Billy Stevens

Service Success Academy welcomes Billy Stevens to episode #97 of Pipeline to Profitability. Billy is the CEO & Founder of Sera Systems & Billy Go, also the founder of Berkey’s Plumbing & Air Conditioning

 

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In this compelling episode of Pipeline to Profitability, we have the pleasure of again welcoming serial entrepreneur and software titan, Billy Stevens. Recognized for his trailblazing work in the home service industry, Stevens shares his powerful strategies in crafting highly efficient, customer-centric businesses that succeed where others falter.

Stevens, known for his clear-cut style of talking, delves into the essential role of efficiency in the sector. Emphasizing the importance of placing the customer at the forefront rather than solely concentrating on profits, Stevens asserts that a business should be more than just a service provider - it must be a reliable, efficient lifeline for when clients need it most.

Highlighting his own success across multiple enterprises, Stevens exemplifies his 'magic' approach to work. This riveting conversation inspires listeners to replicate this magic in their own business operations. If your home service business either needs significant revamping or is seeking growth strategies, this episode teems with helpful tips and thought-provoking concepts.

Partake in Stevens' exciting journey from a penniless master plumber to a successful business partner and innovator, whose software now aids in optimizing his business operations. Learn how his unique pricing model, improved cost efficiency, and advanced software animate a high conversion rate, a strong competitive edge, and maintain amicable relationships with top clients.

Join us as we dive into the world of margin pricing with leading expert, Billy Go. Understand the difference between margin pricing and flat rate pricing, how accurate pricing can enhance sales rates and overall business performance. Savour the captivating story behind his inventive service company name, 'Billy Go', underlining the significance of having an engaging, unique, and straightforward brand name.

Discover from Stevens' progressive mindset, relentless drive for improvement, and how his customer-first approach has reimagined the landscape of home service businesses both in efficiency and profitability. Tune into this enlightening episode now!