The Power of Methodology: Measuring ROI and Impact in the Flow of Work

In this insightful episode, we explore the importance of embedding evaluation and measurement directly into the design process, eliminating the costly pitfalls of treating it as an afterthought. Our guest, Patti P. Phillips of the ROI Institute, takes us through their 12-step, four-phase ROI methodology, explaining how strategic planning, data collection, and guiding principles create a defendable, scalable framework. We discuss the alignment of workflow learning with measurement, drawing connections between performance improvement and real-time data application.

Whether you’re a leader striving to measure the impact of initiatives or just looking to simplify data-driven decisions, this episode delivers practical tips to improve programs, processes, and outcomes.

Tune in and discover how evaluation, when done proactively, transforms complexity into clarity.

 

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