Marie Norman: Give Good People (Candidate) Experience with the 3 C's. Concede, Create, Consistency
People are your company’s most valuable asset. Yet the interview process is riddled with actions to support otherwise.
Common Transactional Interview practices like pre-tests, hurdles, hoops, and ghosting do not attract people. In fact, they repel great people. The truth is, people will judge your company on how you make them feel! … not the offer you present to them.
Today’s Quote:
“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.”
– Warren Buffett
Guest Bio:
Marie Norman is the Director of Talent Acquisition for Adobe. She leads the Corporate Functions team which includes Global Marketing, Finance, Employee Experience, Legal and Corporate Strategy.
Marie brings diverse and innovative industry experience leading and building scalable talent acquisition teams and HR programs in the areas of Talent Attraction and Acquisition, Workforce Planning, Career Development and Coaching, Candidate Experience, Employment Branding, and Diversity, Inclusion & Belonging.
Her passion lies in motivating, coaching and building successful recruiting teams, employment branded story-telling and delivering a unique, memorable and delightful Candidate Experience to all. She is also an Adjunct Professor with the College of Business at San Jose State University.
Show Highlights:
What is “candidate experience”?
Challenges facing today
Rick’s Input:
How people feel determines how they perform. The purpose of every interview is to get to the truth of who a person is by gathering evidence to support making an accurate decision.
Ingredients for good candidate Experience
Process
Rick’s two cents
Key Takeaways:
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