Specialty Coffee Association Podcast
Education
A lot has been written about the workforce -- millennials in particular -- choosing between a career and a passion. That shouldn't be the case. While baristas and other coffee professionals may find it hard to make millions, they should be able to make sustainable wages while also developing as a professional. What are ways that cafes, roasting companies, and other coffee industry organizations can provide this working environment? Two small business owners with a proven track record in employee recruitment, development and retention, offer an in-depth behind-the-scenes look into how it's all possible in today’s lecture.
Brian Helfrich, owner and CEO of Summit Coffee Co. in Davidson, North Carolina, and Ryan Jenson, owner of Peregrine Espresso in Washington D.C., lead a panel featuring Roast Magazine’s Connie Blumhardt, Cafe Import’s Andrew Miller, and Atlas Coffee Importers’ Tymika Nichelle Lawrence.
Special Thanks to Softengine Coffee One, Powered by SAPThis episode of the Expo 2019 Lectures podcast is supported by Softengine Coffee One, Powered by SAP. Built upon SAP's business-leading Enterprise Resource Planning solution, Softengine Coffee One is designed specifically to quickly and easily take your small-to-medium coffee company working at any point along the coffee chain to the next level of success. Learn more about Softengine Coffee One at softengine.com, with special pricing available for SCA Members. Softengine: the most intelligent way to grow your business.
Related Links0:00 Introduction
2:30 What Millennials and Gen Zs want from their workplaces
5:25 What creative ways are we using to make coffee careers affordable and how has this changed over the last decade?
14:15 What do you find means the most to the professionals you are working with? What is the deep, core value of your team and how is workplace culture helping you recruit and retain employees?
27:30 What are you doing in your companies to cultivate good leaders in your team?
30:00 How are we training our coffee professionals and their soft skills?
42:40 Audience questions
1:00:30 Outro
WCC Podcast, Ep 06: "Worlds Apart"
WCC Podcast, Ep 05: "Turn It On"
WCC Podcast, Ep 04: "But I Need It!"
WCC Podcast, Ep 03: "We Were the Punks"
WCC Podcast, Ep 02: "Paint a Picture"
WCC Podcast, Ep 01: "It's a YES!!"
Coming Soon: The World Coffee Championships Podcast
#93 | Specialty Coffee Transaction Guide as a New Price Discovery Tool for the Specialty Coffee Industry | WOC Lectures 2019
#92 | An Unequal Pair: Coffee Industry Leaders and Farmers Discuss Needs and Alignment | WOC Lectures 2019
Recap #5 | Recent Developments in Coffee - March 18, 2020
#91 | A Sixth Era of Coffee? Specialty and Sustainability in Historical and Anthropological Perspective | WOC Lectures 2019
#90 | Trends in the European Coffee Market | WOC Lectures 2019
#89 | Cutting-Edge Coffee Science: A Report from the SCA Research Center | WOC Lectures 2019
#88 | The SCA’s Price Crisis Response: How Did We Get Here and How Can We Ensure It Doesn’t Happen Again? | WOC Lectures 2019
#87 | Negotiating Place and Taste: How Coffee Becomes “Glocal” | WOC Lectures 2019
Meet Recap: Recent Developments in Coffee
#86 | Elucidating the Bitter Taste of Coffee | Expo Lectures 2019
#85 | How to Maximize the Flavor Potential of Your Brewed Coffee | Expo Lectures 2019
#84.1 | A Two Part Arc About the C Market and the Future of Specialty | Expo Lectures 2019
#84.2 | A Two Part Arc About the C Market and the Future of Specialty | Expo Lectures 2019
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