Inside Health Care: A Podcast by NCQA
Health & Fitness
In this episode, we hear clips from four interviews recorded live at NCQA’s 2nd annual Health Innovation Summit.
Parker Holcomb is Chief AI Engineer at Elevance Health. At NCQA’s 2023 Health Innovation Summit, he participated in a session titled “Building Trust in Clinical Data for Value-Based Care”. Parker stands at the forefront of data quality, constantly seeking to perfect data quality standards, all towards closing gaps in health equity. So how do professionals and technologists align the movement toward digital health transformation in the direction of value-based care?
Dr. Joseph Betancourt is president of the Commonwealth Fund. One of the nation’s preeminent leaders in health care quality, Dr. Betancourt formerly served as senior vice president for Equity and Community Health at Massachusetts General Hospital (MGH), overseeing a number of entities including the Center for Diversity and Inclusion.
A prolific author, lecturer, and board-certified internist who focuses on Spanish-speaking and minority populations, Dr. Betancourt is also an associate professor of medicine at Harvard Medical School. This is notable for this interview, as he earned his MPH from Harvard with one of the first classes in the Commonwealth Fund–Harvard University Fellowship in Minority Health Policy.
At the 2023 NCQA Health Innovation Summit, he led a session titled “Pursuing the North Star: A high performing, equitable health care system”. And as you’ll hear, increasing diversity among health care professionals and rebuilding the trust of historically under-served patients are just two of a myriad of ingredients necessary to right the ship on the journey to Health Equity.
Next, we hear a success story from a team from WellSpan Health, a health care that found a gap in health care equity and nailed down a solid and sustainable solution.
Jenna Jansen is the Senior Director of Quality at WellSpan Health.
Jodi Cichetti is Vice President, Quality and Patient Safety, at Wellspan Health.
Jenna and Jodi presented a session at the Health Innovation Summit titled “STOP, Collaborate, & LISTEN! Improving equitable access to care”. In the interview, they told the story of how their research revealed a gap in care delivery. Using various analytical tools including NCQA’s breast cancer screening measure, part of our HEDIS set of measures, they discovered a disparity among Spanish-speaking patients.
Christopher J. King is the inaugural Dean of the School of Health and former Chair of the Department of Health Systems Administration at Georgetown University in Washington, DC. An academic administrator, associate professor, and strategist, who is board certified in healthcare, Dr. King’s writing and teaching focus on the intersection of institutional racism, social determinants of health, and healthcare administration. And he envisions a world in which health status cannot be predicted by race, social class or place of residence.
At this year’s NCQA Health Innovation Summit, Dr. King joined the dais in a session titled “No Quality without Equity”. In this clip from our interview, Dr. King talks about race-based clinical data in health care. And in his view, the use of this data is doing more harm than good.
Stay tuned for more information about NCQA’s next Health Innovation Summit, set for Nashville, October 31-November 2, 2024. For more, go to https://www.ncqasummit.com.
Inside Health Care #125: The Digital Drive from Sick Care to Value-Based Care
Inside Health Care #124: Targeting Health Equity Gaps with Digital Tools
Inside Health Care #123: Health Equity & Making the Commitment to Change
Inside Health Care #122: Teaching Medical Residents to Follow a Value-Based Model of Care
Inside Health Care #121: Peggy O'Kane and Driving Digital Transformation in 2024
Inside Health Care #120: Bringing PCMH Back Home and Digging into Supplemental Data
Inside Health Care #119: Bringing Alcohol Screening to the PCPs & Coordinated Care through CBOs
Inside Health Care #118: Collaboration Is the Key to Interoperability and Equity for All
Inside Health Care #116: Fighting Structural Racism and Promoting Virtual Care
Inside Health Care #115: Telehealth, Adult Immunization, and the Pandemic in Retrospect
Inside Health Care #114: Dr. James Tcheng and the FHIR Side of Hypertension
Inside Health Care #113: Fee-Based vs. Value-Based Care and Careful Credentialing
Inside Health Care #112: Patient Focus, Equity Lensing, and Next Steps for Long-Term Services and Supports
Inside Health Care #111: Cozeva, Data Aggregator Validation, and Data Credibility
Inside Health Care #110: Dr. Xiaoyan Huang, Danielle Christensen and the Value of Patient-Centered Specialty Practice Recognition
Inside Health Care #109: The End of the Emergency and the Rise of Medicaid Redetermination
Inside Health Care #108: Dr. Alex Keuroghlian and the State of Health Equity for LGBTQIA+ Patients
Inside Health Care #107: Dr. Ava Jones and the Pursuit of Health Equity for the Homeless
Inside Health Care #106: Dr. Ben Kligler with Integrative Medicine through a Quality Lens
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