Inside Health Care: A Podcast by NCQA
Health & Fitness
In this episode, we explore a much-discussed Inside Health Care topic: interoperability. Within the process of health care digitalization, interoperability deals with the multi-lane, multi-directional transfer of electronic health records, or EHRs. But more and more, in that transfer process, companies discover data they hadn’t considered using, data needing refinement, and data that tells stories of patients being overlooked and left behind.
In the first interview, my guest and I discuss the best way to smoothe the road to health equity: form a patchwork of different types of health care companies that can safely and efficiently shepherd data along the patient journey. Later, I co-interview a team that discovered a disparity gap and closed it—permanently. Their secret? Ask the community how to reach those patients.
Mo Weitnauer is MRO’s Chief Product Officer. She drives its product strategy and roadmap. Throughout her high-level career, Mo has helped develop tech-based strategies for managing medical costs and patient bills, trying to even things out for both sides while still striving to advance care quality.
Mo graduated with a bachelor’s degree in Biochemistry and Economics from Smith College, and she got her master’s degree in Health Policy and Management from Harvard’s T.H. Chan School of Public Health.
Next, we hear a success story from a team from WellSpan Health, a health care that found a gap in health care equity and nailed down a solid and sustainable solution.
Jenna Jansen is Senior Director of Quality at WellSpan Health. She earned her BS and MPH degrees from West Virginia University. She is a Fellow of the American College of Healthcare Executives and also a CPHQ.
Jodi Cichetti is Vice President of Quality, Patient Safety and Infection Control and Prevention at WellSpan Health. She’s an RN with a background of working in the ICU. She holds an MS in Health Systems Management from the University of Baltimore, and her certifications include, among others, a CPHQ, a.k.a. she’s a Certified Professional in Healthcare Quality.
Jenna and Jodi presented a session at the Health Innovation Summit titled “STOP, Collaborate, & LISTEN! Improving Equitable Access to Care”. In the interview, they told the story of how their research revealed a gap in care delivery. Using various analytical tools including NCQA’s breast cancer screening measure, part of our HEDIS set of measures, they discovered a disparity among Spanish-speaking patients.
Inside Health Care #125: The Digital Drive from Sick Care to Value-Based Care
Inside Health Care #124: Targeting Health Equity Gaps with Digital Tools
Inside Health Care #123: Health Equity & Making the Commitment to Change
Inside Health Care #122: Teaching Medical Residents to Follow a Value-Based Model of Care
Inside Health Care #121: Peggy O'Kane and Driving Digital Transformation in 2024
Inside Health Care #120: Bringing PCMH Back Home and Digging into Supplemental Data
Inside Health Care #119: Bringing Alcohol Screening to the PCPs & Coordinated Care through CBOs
Inside Health Care #117: Live from NCQA's Second Health Innovation Summit
Inside Health Care #116: Fighting Structural Racism and Promoting Virtual Care
Inside Health Care #115: Telehealth, Adult Immunization, and the Pandemic in Retrospect
Inside Health Care #114: Dr. James Tcheng and the FHIR Side of Hypertension
Inside Health Care #113: Fee-Based vs. Value-Based Care and Careful Credentialing
Inside Health Care #112: Patient Focus, Equity Lensing, and Next Steps for Long-Term Services and Supports
Inside Health Care #111: Cozeva, Data Aggregator Validation, and Data Credibility
Inside Health Care #110: Dr. Xiaoyan Huang, Danielle Christensen and the Value of Patient-Centered Specialty Practice Recognition
Inside Health Care #109: The End of the Emergency and the Rise of Medicaid Redetermination
Inside Health Care #108: Dr. Alex Keuroghlian and the State of Health Equity for LGBTQIA+ Patients
Inside Health Care #107: Dr. Ava Jones and the Pursuit of Health Equity for the Homeless
Inside Health Care #106: Dr. Ben Kligler with Integrative Medicine through a Quality Lens
Create your
podcast in
minutes
It is Free
The Relaxback UK Show
Your Sleep Guru Podcast
Good Nurse Bad Nurse
Nothing much happens: bedtime stories to help you sleep
Huberman Lab