One of the main things that can set you apart from your competition is the customer experience you provide. This isn't limited to how you handle issues when they arise, but includes the way your clients feel when they work with you - from the moment they reach out to inquire with you until the moment they write a review and each step in between.
Customer service will always be a cornerstone of your business, but the way you go about providing it will - and should! - evolve over the years as new technology becomes available and new expectations become the norm. Join me today to do some pondering on how we can continue to provide excellent customer service in our businesses in 2024 and beyond.
Resources:
262 - Website Design Secrets with Kelsey Christine
261 - Getting Started with a Virtual Assistant with Rick Liston
260 - Intersecting Skills with Amanda Dudzik
259 - Dealing with Difficult Clients with Rachel Utain-Evans
258 - How I'm using Pic-Time's new AI feature in my Family Photography Business
257 - Tech Your Business Needs Right Now with Dayna Schaaf
256 - Increasing Print Sales with Wall Gallery Mockups with Sharisse Rowan
255 - Successfully Transitioning out of the Slow Season with Sabrina Gebhardt
253 - Accommodating Neurodivergence with Stacey Feasel
252 - Welcome to the Simple Sales System
251 - The Power of Affiliate Marketing with Dayna Schaaf
250 - Pivoting Like a Pro: Starting Over with Alison Bell
249 - The No-Mistake Mindset
248 - Designing the Life (and Business) You Want with Kristin Sweeting with Kristin Sweeting
247 - Adding Flash to Your In-Home Portrait Toolkit with Kim Hildebrand
246 - The Ten-Minute Commitment
245 - Your Five People
244 - Budgeting & Forecasting for Increased Profitability with Danielle Hendon
243 - Expense or Investment?
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