Welcome to episode 009 of the #PaxEx Podcast.
Ancillary fees are fairly new for the Latin American market, but Volaris passengers will need to start getting used to them. Now that Volaris has migrated to a new reservations system, the carrier is banking on a new ancillary revenue scheme to expand its ability to develop non-ticket sales. In this episode, Ghim-Lay updates us on Volaris’ plan and considers it in the broader context of how ultra low-cost carriers are growing.
Speaking of LCCs, Ryanair CEO Michael O’Leary made headlines this week when he promised that the carrier would eventually offer $10 flights across the Atlantic. Yes, we’ve heard O’Leary make these claims before, but co-hosts Max Flight and Mary Kirby join Ghim in addressing the question - are we seeing a race to the bottom in terms of both fares and the passenger experience (#PaxEx)? They also discuss whether the introduction of Wi-Fi on LCC carriers might lure more business travelers to LCCs.
On the inflight connectivity front, Delta Air Lines tomorrow will launch Gogo's Ku-band satellite-supported Internet on two Boeing 747s. The carrier schedule for rolling out of connectivity on its long-haul fleet is significantly delayed, however. We talk about the reason for this costly delay. Mary also reveals details about some of the behind-the-scenes finger pointing that's occurring, and highlights areas where the US major is, in fact, progressing.
Ghim recently attended the Singapore Air Show, which represented a return for Flightglobal to producing a show daily magazine at the event. We get Ghim’s pulse on the show, and talk to her about the now notorious Nok Air press conference, in which Nok Air’s CEO left an impression on Ghim and others in the room. “I’ve never seen women quite as objectified as they were at the press conference,” she says. Max gives us his take as a man who flew for decades for his aerospace industry employer.
Last but certainly not least, we talk about how Delta and American Airlines and other carriers fought to ground Arizona’s anti-gay bill, which, if implemented, would have had a profoundly negative impact on businesses, employees, passengers and, of course, human rights. Props to these airlines for taking a stand!
Podcast 074: Ready to fly, but has COVID reset PaxEx expectations?
Podcast 073: Building travel confidence with masks on, change fees off
Podcast 072: The future of travel in a post-pandemic world
Podcast 071: Coronavirus and MAX grounding level one-two punch
Podcast 070: Considerations as PaxEx suppliers assess MAX production pause
Podcast 069: How big data is shaping every aspect of aviation
Podcast 068: Mulling MAX re-entry as Dickson takes the helm at FAA
Podcast 067: Deciphering the messaging from Airbus and Boeing in Paris
Podcast 066: Why people and profits must be balanced in aviation
Podcast 065: Max Flight and Mary Kirby on why there is no-MAX flight
Podcast 064: A220 stretch considerations and IFE ad deliberations
Podcast 063: Why the Boeing 777X will be the most modern airliner in the world
Podcast 062: Will mass shootings impact travel to the United States?
Podcast 061: Breaking down the passenger wins in FAA reauthorization
Episode 060: Inflight peanuts, animals and innovations, oh my
Episode 059: Fifty-year pilot John O. Graybill on flying private safely
Episode 058: Unpacking sexism at AGM, guns in carryon, pot in transit
Episode 057: Airline content trends and new lav concepts revealed
Episode 056: Flight Chic talks trends in advance of AIX
Episode 055: AirFi CCO talks fast deployment of portable wifi boxes
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