Firstly, Boeing has released its 2016 Pilot & Technician outlook, which sees a collective need for over 2 million crew and technicians over the next 20 years to keep pace with demand. But the airframer has included flight attendants in its outlook for the first time ever, explaining, “they are essential to not only safety and comfort of the passengers, they are true differentiators for airlines and their business models”. The Airline Guys discuss why it’s so important for airlines to be completely honest about what the job of a flight attendant entails as they seek to fill an estimated 800,000 cabin crew positions over the next 20 years. And we consider how crew members play a pivotal role in the passenger experience.
Next, a Kentucky man faces jail time after allegedly assaulting flight attendants on a Lexington-Charlotte flight. Unruly passengers pose a real threat to the safety of flight attendants and fellow passengers, and alcohol is often a contributing factor. Whiskey is understood to have played a role in this particular incident. Co-hosts Max Flight and Mary Kirby talk to the Airline Guys about what airlines and other #PaxEx stakeholders can do to mitigate the problem. Is it time for far stricter penalties? “The slap on the wrist isn’t going to help correct the problem,” notes Darin.
Last but not least, we talk to the Airline Guys about their own latest news – the launch of Quick Turn, a new video series that features casual, personal interviews with industry leaders. “Basically it’s a way for someone who has impact on a team or organization to tell us who you are in a very quick way. It’s a way for someone to become relatable to the organization in which they lead,” explains Sylvester. The first Quick Turn interview – with none other than Delta CEO Ed Bastian – is quirky and original, and the Airline Guys tell us to expect more of the same.
Podcast 074: Ready to fly, but has COVID reset PaxEx expectations?
Podcast 073: Building travel confidence with masks on, change fees off
Podcast 072: The future of travel in a post-pandemic world
Podcast 071: Coronavirus and MAX grounding level one-two punch
Podcast 070: Considerations as PaxEx suppliers assess MAX production pause
Podcast 069: How big data is shaping every aspect of aviation
Podcast 068: Mulling MAX re-entry as Dickson takes the helm at FAA
Podcast 067: Deciphering the messaging from Airbus and Boeing in Paris
Podcast 066: Why people and profits must be balanced in aviation
Podcast 065: Max Flight and Mary Kirby on why there is no-MAX flight
Podcast 064: A220 stretch considerations and IFE ad deliberations
Podcast 063: Why the Boeing 777X will be the most modern airliner in the world
Podcast 062: Will mass shootings impact travel to the United States?
Podcast 061: Breaking down the passenger wins in FAA reauthorization
Episode 060: Inflight peanuts, animals and innovations, oh my
Episode 059: Fifty-year pilot John O. Graybill on flying private safely
Episode 058: Unpacking sexism at AGM, guns in carryon, pot in transit
Episode 057: Airline content trends and new lav concepts revealed
Episode 056: Flight Chic talks trends in advance of AIX
Episode 055: AirFi CCO talks fast deployment of portable wifi boxes
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