Customer service is a key component of a successful Maid Service business.
When you are working with people, and in their homes, it is critical to understand that you are in your cleaning clients’ personal space. You have access to the most intimate parts of their life, so you want to help them to feel comfortable.
Cleaning industry expert Carlos Mejia discussed his methods for the 5-Star customer service he provides to his cleaning clients.
In this talk you will learn how to:
- stay on your cleaning clients’ minds
- automate your Maid Service
- be approachable in the home cleaning business
- train your cleaners with your core values in mind
- be the solution to cleaning clients’ needs
Carlos is the CEO of his own Maid Service, Premier Maids, which started in 2016 and has now expanded from D.C. to Maryland and Virginia.
Read the article at: www.zenmaid.com/magazine/5-ways-get-more-cleaning-clients/
This awesome talk was just one of 44 expert talks shown in the Maid Summit - the first & online virtual conference for Maid Services. Watch the other talks here: https://maidsummit.com
Episode #48 - How to Find an SEO Agency for Your Maid Service
Episode #47 - Success story: How Kate Sloan reinvented her life with the help of ZenMaid
Episode #46 - Design a Cleaning Company Culture People Want to be Part of - with Diane Daniel
Episode #45 - Get Airbnb Accounts for your Cleaning Business with Ryan Leavitt
Episode #44 - Demystifying Customer Service with Faye Horton
Episode #43 - Consistent Online Reviews for your Maid Service with Griffin Smith
Episode #42 - Why You NEED an Emotional Sales Funnel with Tim Croll
Episode #41 - How to Create a Fully Automated Cleaning Company with Mike Callahan
Episode #40 - Mastering your Money Mindset with Caren Fern
Episode #39 - Effective Employee Onboarding for Your Cleaning Company with Jean Hanson
Episode #38 - How to Grow Your Maid Service 225% with Roman Peysakhovich
Episode #37 - Proven Hiring Process to Find & Keep Great Cleaning Employees with Liz Trotter
Episode #36 - The Foolproof Framework to Marketing Your Maid Service - with Ginger Whitson
Episode #35 - The Foolproof System to Hire Great Cleaners for Your Maid Service - Pam Washington
Episode #34 - Think Bigger for your Maid Service with Alonzo Adams
Episode #33 - 5-Step Framework: From Struggling Entrepreneur to 6-Figure Freedom Business with Sheri-Anne Woolley
Episode #31 - Are You Making These Mistakes in Your Cleaning Business? - Steve Hanson
Episode #30 - Maid Service Owners: Time Saving Techniques so You Can Work Less with Melissa Maker
Episode #29 - AirBnB Cleanings: How to Price & Schedule with Vanessa Higgins
Create your
podcast in
minutes
It is Free
The emPOWERed Half Hour
The Commercial Edge: Unleash the Power of People
Organic Marketing Simplified: Master podcast marketing, fuel podcast growth, and make money podcasting!
THE GO BIZ GUY
The Sigma Femme Podcast
The Prof G Pod with Scott Galloway
Habits and Hustle