As vice president of concessions at Orlando International Airport (MCO), Tracy Harris combines her skills in data analysis with her creativity and desire to help exceed passenger expectations. MCO’s evolution from a utilitarian concessions program into a passenger-focused venue offering a broad variety of brands and services culminated two years ago with the opening of Concourse C, which balances pre- and post-security concessions, offers immersive media experiences and provides passengers a spacious, comfortable way to travel. Now, the airport is working on a master plan to bring its A and B terminals to new standards as well.
Ep. 20 - Pauline Armbrust, Founder, Airport Experience News and Airport Experience Conference
Ep. 19 - Courtney Thornton, EVP, Governmental and External Affairs, Avolta
Ep. 18 - Elizabeth Dwernychuk, Director of Passenger Experience, Edmonton International Airport
Ep. 16 - Derryl Benton, Chief Development Officer, North America, Avolta
Ep. 15 - Roddy McOwan, Chief Development Officer, WHSmith North America
Ep 14: Nick Crews, CEO & Manager Partner, Crews Companies
Ep. 13 - Gregg Paradies, President and CEO, Paradies Lagardère
Ep. 12 - Rick Piccolo, President and CEO, Sarasota Bradenton International Airport
Ep. 11- Paul McGinn, Retired CEO, Marketplace Development
Ep. 10 - Pat Murray, Deputy CEO, SSP America
Ep. 9 - Alan Gluck, Senior Manager of the Global Aviation Commercial Advisory, ICF
Ep.8 - Zenola Campbell, Vice President of Concessions, Dallas Fort Worth International Airport
Ep. 7 - Paul Brown, Senior Director of Airport Brands and Concepts, SSP America
EP. 6 - Eric Johnson, Director of Commercial Management and Airline Affairs, Minneapolis-St. Paul International Airport
EP. 5 - Andy Weddig - Executive Director of the Airport Restaurant and Retail Association
Ep. 4 - Stu Holcombe, Managing Partner, Travel Retail Partners
Ep.3 - Candace McGraw, CEO, Cincinnati/Northern Kentucky International Airport
Ep. 2 - Ron Gomes, Retired Vice President of Strategic Alliances, HMSHost
Oris Dunham, Managing Partner, Dunham Group, LLC
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