Business owners and franchisees often struggle to manage hourly workers effectively. Hourly workers often have different motivations, commitments, and perspectives compared to salaried employees. Hourly positions, especially in industries like retail and hospitality, typically experience high turnover rates. Managing schedules for hourly workers can be complex due to fluctuating business needs, part-time hours, and employees balancing multiple jobs.
🛎  In this episode, Leadership Coach, Scott Greenberg, addresses the critical challenge faced by many business operators and franchisees: effectively managing hourly workers.
About ScottScott Greenberg is the go-to expert for organizations aiming to elevate their business and the people behind them. With a unique blend of strategic business acumen and human-focused leadership, Scott is the catalyst for holistic business transformation. Scott dives deep into the human elements that directly impact business performance. He equips leaders with a peak performance mindset, empowering them to lead more effectively and cultivate high-performing teams. His innovative management tool, 30-Second Leadership™, has revolutionized the way businesses enhance employee mindset, skillset, and overall performance.
Â
A well-known international speaker, Scott has given presentations in all 50 U.S. states and throughout the world with clients including McDonald’s, the U.S. Air Force, TEDx, Allstate, Great Clips, Wyndham Hotel Group, RE/MAX, Salesforce, Cargill, Columbia Sportswear, Amgen Pharmaceuticals, Nike, Young Presidents Organization, and countless others.Â
Â
For ten years, Scott was a multi-unit franchisee with Edible Arrangements. In addition to building a top-ranked flagship store in Los Angeles, Scott acquired a second struggling location and made it profitable within a year. His operation won the Edible Arrangements “Best Customer Service” and “Manager of the Year” awards out of more than 1000 locations worldwide.
Scott serves as a contributing writer for Entrepreneur.com, Global Franchise Magazine, and Nation’s Restaurant News, and is the author of the The Wealthy Franchisee: Game-Changing Steps to Becoming a Thriving Franchise Superstar as well as his newest title, Stop the Shift Show: Turn Your Struggling Hourly Workers Into a Top-Performing Team [Entrepreneur Books, February 13, 2024].Â
Connect with Scott https://scottgreenberg.com/Â
https://www.linkedin.com/in/scott-greenberg-1b17539/Â
https://www.facebook.com/MotivationalSpeakerScottGreenbergÂ
https://twitter.com/@GreenbergScottÂ
----more----
About Your Host, Marc HaineNeed to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.
Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher
Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.
Dare to be the exception™
Connect with Marc+1 (780) 729-4932Â
🗓️  https://meetwith.marchaine.com
Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.
Â
Revolutionize Your Management Style with Jesse Fernandez
Make a Great Plan: How to See and Reach Your Profitable Business Goals with Jennifer Drago
Transform Your Business Ethically: Growth Secrets Unveiled with Jeff Blackman
How to Sell with Emotional Benefits and Boost Your Brand with Carmen Reed-Gilkison
Developing your Personal Business Brand with Robert Hargrove
Unlock satisfaction and impact in your lifestyle business with Monique Allen
Revolutionising Feedback: The Shift to Ongoing Employee Development with Marc Haine
Unlocking Success: The Role of Effective Leadership and Company Culture with Roger Beaudoin
Goal-Driven Discipline: The Key to Mastering Success and Achieving Your Goals with Dre Baldwin
Spark Initiative and Reduce Resistance to Change on Your Team with Marc Haine
Unlocking the Power of Employee Emotional Wellness for Business Success with Dr. Shahana Alibhai
AI-Driven Marketing: The Future Landscape and How to Adapt with Aziz Musa
The Efficiency Blueprint: Your Guide to Making Your Business Better with Jon Bassford
Unlocking Diversity and Empowering Your Workplace with Denis Boudreau
Beyond, ”Have a Nice Day”: Next-Level Customer Service with Marc Haine
The Unseen Barrier to Leadership Excellence: Unpacking Emotional Intelligence with Carolyn Stern
Unleash the Secrets to Reigniting a New Passion for Your Small Business with Tom Freeman
The Ultimate Guide to Retaining Talent and Reducing Turnover with Cara Silletto
Energizing the Modern Workforce: The Power of Personal Energy with Rebecca Ahmed
Join Podbean Ads Marketplace and connect with engaged listeners.
Advertise Today
Create your
podcast in
minutes
It is Free
The emPOWERed Half Hour
Aligned Money Show
Gorse Culture PODcast : The H.R. Detective Agency!
HCI Leadership Revolution
The Ramsey Show
Planet Money