Business Infrastructure - Curing Back Office Blues
Business:Entrepreneurship
“If you don’t have customers, you don’t have a business,” and this is why “You have to always think about continuous improvement.” Wise words from Adam Hayes, a civil engineer who now consults and serves as an operations advisor across various industries. In this episode, Adam reveals the three types of customers every business should consider as well as internal questions you should ask yourself as a guide to meet customer expectations, measure what matters, and ultimately increase profitability.
A Quick Update from Alicia
192: Organized Chaos - The Story of Clenard Smith & the Flourishing Food Distribution Company
191: How to Create a Service Delivery Blueprint for Small Businesses on the Rise
190: Red Pill or Blue Pill? The Story of Vandana Thiagarajan and a Mortgage Company's Meteoric Rise
189: How to Create a Paper Records Management System for Expanding Small Businesses
188: Troubled Waters – The Story of the Benoit Sisters & the Expanding Medical Office
187: How to Create an Electronic (Digital) Records Management System for Small Businesses in High Demand
186: The Princess vs. The Politician - The Story of the Reubens & the Furniture Store in High Demand
185: How to Create a Business Design Blueprint for Emerging Small Businesses
184: Child's Play - The Story of Albert Andoh and the Emerging Tech Startup
183: How to Create a Business Parts Analysis for a Fast-Growing Small Business
182: Identity Crisis – The Story of Emily Miller & the Fast-Growing Non-Profit
181: Alicia Butler Pierre Reveals How the Business Infrastructure Podcast Uses Notion for Production Scheduling
180: Tal Zlotnitsky Explains How He Used Figma to Design the Relationship App, Our.Love
179: Kate Erickson Describes How EOFire Uses Asana to Power Their 7-Figure Business
178: Kimanzi Constable Shares Tips for Using Active Campaign to Manage Content Marketing, Boost Visibility, and Establish Credibility
177: Lloyed Lobo Reveals How to Quickly Secure R&D Tax Credits for Funding Business Innovation with Boast.AI
176: Jason Cavness Describes How to Automate H.R. Processes for Small Businesses with CavnessHR
175: Amber Fehrenbacher Shares How to Increase Small Business Credit Scores for Access to Capital with Tillful
174: Benjamin Shapiro Reveals How Monday.com Streamlines the Operations Behind MarTech Podcast
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